Call Center Sales Supervisor - BRD

OneTouch Direct

  • Tampa, FL
  • $39,520-49,920 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a Call Center Sales Supervisor who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!Your Key Responsibilities:
  • Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential.
  • Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance.
  • Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth.
  • Organize engaging training sessions that enhance product knowledge and sharpen sales skills.
  • Be the go-to person for any customer escalations, turning challenges into delightful resolutions.
  • Collaborate with our wonderful management team to refine sales processes and continually improve our operations.
Requirements
  • A bachelor's degree or equivalent experience.
  • At least 2 years of experience in a sales-focused call center supervisory role.
  • A proven knack for leading and motivating a fantastic sales team.
  • Great communication and people skills – you can connect with anyone!
  • Strong analytical abilities to help us understand our data better.
  • A positive attitude that thrives in a fast-paced, results-oriented environment.
  • Familiarity with CRM software and Microsoft Office Suite – a tech-savvy superstar!
Benefits
  • A management team that cares
  • Consistent growth over the past 10 years
  • Excellent compensation & benefits package
  • High energy work environment
  • Family oriented culture
  • Referral Bonuses
  • Paid time off (PTO)
  • 401K
  • Health Benefits

OneTouch Direct