Portfolio Manager -CAN MSP Channel (Atlanta and Knoxville)
U.S. Bank
Knoxville, TN
$68,850-89,100 per year
Permanent
Full-time
29 days ago
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.Job DescriptionManages all relationship management activities with the Portfolio Manager for a partner book of business segment and/or portfolio. Reviews and recommends objectives and procedures; administers policies as they affect the operational and product areas. Identifies operational and product needs and communicates to the Portfolio Manager. Monitors and analyzes relationship plan results and account activities. Develops solutions for problem accounts.REPORTING / DATA QUALITYProducing and monitoring weekly reporting that outlines accomplishments, opportunities, and risk.Request ad-hoc reporting and analysis as neededPrepare equipment forecasting and partnering with external/internal stakeholders to ensure parties are aligned.INTERNAL COMMUNICATIONSWorks with internal teams to understand product roadmaps, product changes and updates, product developments, product release cycles, card brand updates, and policy changes.Attends weekly/monthly product calls and tracks developments.Researches, collects, and organizes product information into a presentable/organized format.PROJECTS:Coordinates project activities with internal/external stakeholders and track multiple parallel projects to plan. (who’s doing what and by when)Lead and participate in planning meetings and provide advice and guidance on direction on products.Document project activities, issues, concerns, and status and communicate to management to keep team informed of any delays or potential tradeoffsExamines problems with a disciplined approach and uses the appropriate methodology to analyze and determine the preferred solution to challengesTranslates complex technical concepts in simple, clear language appropriate to the audience to gain cross-functional alignmentCoordinates changes and willing to adapt when necessary.CONTINUOUS PROCESS IMPROVEMENTDevelop a thorough understanding of all factors and conditions that impact the processes and productsUse sound project management skills to guide and direct improvement projectsAnalyze problems and implement solutions using critical thinking skills and focused improvement methodsIncorporate creative thinking into the problem-solving approach to identify unique and different ways to make things better/more consistent/efficientPrepare diagrams, charts, tables to reflect findings and support recommendationsBASIC QUALIFICATIONSBachelor's degree, or equivalent work experienceFour to six years of sales experience in the financial services industryAbility to travelPREFERRED SKILLS/EXPERIENCEDemonstrated project management skills and abilities to tie projects to business development/sales tactics.Advanced knowledge of products and operations with the ability to identify and engage with appropriate stakeholdersAbility to navigate within organization in muti tasked scenarios.Location: Atlanta, GA and Knoxville, TNThe role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days.If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our .Benefits:Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawEEO is the LawU.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO poster.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $68,850.00 - $81,000.00 - $89,100.00U.S. Bank accepts applications for this position on an ongoing basis.
