Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.The Senior Business Analyst Merchandise Planning and Allocation leads end-to-end solution delivery by gathering and modeling requirements, authoring BRDs/FSDs, supporting QA/UAT, and managing go-live activities across domains like supply chain, merchandising, retail stores or back-office systems. This role requires a bachelor’s degree, 5–7 years of analysis experience, exceptional communication and analytical skills, proficiency in process mapping and data analysis, and the ability to steer senior stakeholders through complex projects within the software delivery lifecycle.Job Description:Education:
Bachelor's degree in Computer Science, Business Management, Marketing, or relevant field of study required
Certified Competency in Business Analysis (CCBA) preferred
Work Experiences:
5+ years of Business analysis experience, including demonstrated experience in leading system changes and system analysis, preferred
Related experience preferred in the following areas:
Supply Chain Systems if supporting Supply Chain
Merchandising systems (Oracle Retail Management or similar tool, application)
Retail store systems if supporting Store Systems
Financial, HR, Legal, and other retail support systems if supporting Back Office Systems
Very good experience in process mapping, process flows, and process modeling required
Experience in running design/solution meetings, documentation of BRD, and FSD
Experience in supporting QA/UAT, validating business scenarios/use cases
Experience leading multiple, disparate stakeholders through the design of large, complex projects, processes, and technology solutions while operating within a software delivery lifecycle preferred
Skills:
Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
Analytical, with strong problem-solving abilities and creative resolution skills
Self-motivated, with the ability to work on multiple projects in a fast-paced environment
Ability to remain organized, pay strict attention to detail, and meet multiple critical deadlines at once
Understand software delivery lifecycle with a focus on requirement management and system analysis
Ability to represent complex issues based on comprehensive analysis holistically and understandably.
Demonstrated ability to lead workshops with senior-level participants
Ability to brainstorm and lead efforts to gather, document, and validate requirements where business expertise is lacking or non-existent, i.e., “find a way” and accomplish the mission
Demonstrated ability in advanced system analysis and problem-solving
Demonstrated ability in developing and presenting data analysis results in a meaningful way for business senior managers and executives to easily comprehend quickly as part of the decision-making process
Display an excellent understanding of upstream and downstream applications and the implications of proposed requirements and/or solutions.
Rapid absorption of new information or new domain knowledge. Quick learner – able to pick up new concepts, methods, and obtain a deep understanding of systems and interfaces
Significantly influence IT and business stakeholders
Confidently present findings to senior management and executives
Develop and deliver powerful presentations by positioning content and objectives appropriately (i.e., positive versus negative tone) for the audience.
Understanding of organizational relationships and dynamics
Excellent analytical skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics
Proven knowledge and robust understanding of domain-related areas and processes
Excellent knowledge of information systems concepts and IT trends
Strong Microsoft Office program experience, including Excel, Word, PowerPoint, and Visio
Ability and willingness to play the role of a Project Manager and drive end-to-end execution of one or more small/medium-scale initiatives
Responsibilities:
Serve as workstream lead for Solutions Delivery in managing issues and ensuring proper escalation management as required
Participate and contribute to Solution Review Board sessions or other approval processes as required by Academy project governance
Provide effective communication to the cross-functional teams and project leadership promptly
Participate & contribute to the Request for Information (RFI) & Request for Proposal (RFP) Process
Participate and contribute to creating ROI and business case documents related to project requests
Lead discussions with project and business teams to understand and document the current state and desired process flows, use cases, and mockups
Lead discussions with project and business teams to understand and document business requirements, making recommendations in their domain/application-related areas
Create and obtain approval for Business Requirements, Functional Specifications, and Data Mapping Documents
Provide recommendations for business process changes internally within IT & to business partners
Understands cross-functional impacts to applications and integrations within their domain while creating applicable deliverables
Lead discussions and ensure understanding of functional changes to the IT design, development & testing teams
Serve as workstream lead for Solutions Delivery in the development of schedules, delivery of application enhancements, and scope management
Serve as Functional expert in documenting use cases and reviewing test case scenarios outlined by SQA, including traceability Matrix
Triage defects during the SQA & UAT testing phases and coordinate with appropriate teams for resolution, lead discussions with project and business teams to document issues and identify a solution
Lead and coordinate knowledge transfer sessions and create deliverables for a transition of changes to the IT Support team
Lead Go-Live related activities, including Implementation Plan creation, creation of Request for Change (RFC), post-Go-Live stabilization, and Hypercare stabilization
Continue serving as lead and SME for all completed projects, enhancements, business continuity work, and level 4 support
Conduct functional training sessions and serve as a mentor for other Business Architects
Recommend process improvements and provide feedback pertaining to standard artifact templates and business processes
Document and maintain business & IT process flow repositories
Able to execute above responsibilities for multiple large to enterprise-sized projects simultaneously
Physical Requirements & Attendance
Regular attendance required
Flexible work schedule to support business needs
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
Full timeEqual Employment OpportunityAcademy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
