Service Advisor
Bettenhausen Automotive
- Orland Park, IL
- $60,000-120,000 per year
- Permanent
- Full-time
- Consult and interpret customer needs for the technicians
- Utilize exemplary customer service and sales skills to drive sales
- Serve as the primary point of contact for all automotive service and repair matters
- Understand customers' problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and technicians
- Continuously keep the customer updated on repair needs and completion times
- 3+ years of dealership Service Advisor experience strongly preferred.
- Reynolds & Reynolds experience preferred.
- Exemplary customer service skills and sales skills are a must.
- Able to work in a high volume environment and multi-task.
- Valid driver's license.
- Time management skills needed.
- Must be organized.
- Weekly pay + commission
- Health, dental, vision insurance
- Short term disability
- Life insurance
- 401(K)
- Employee Assistance Program
- College while you work? You could have 100% of the tuition and fees for your Associate's, Bachelor's or Master's degree covered by Bettenhausen.