Licensed Insurance Customer Service
Richard E. Schmidt - State Farm Agency
- Lawrenceville, GA
- $36,000-60,000 per year
- Permanent
- Full-time
Salary: $36000.0 - $60000.0/year
Experience: 0 Year(s)Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:1. Must have an active Property and Casualty insurance license.2. Must be able to make the commute to our agency location in Lawrenceville, GA. This is an in-office position.Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Maintain a strong work ethic with a total commitment to success each and every day
- Base Salary
- Strong Commission and Bonus Program
- Paid Time Off (up to 15 days annually)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Property & Casualty license (required)
- Life and Health license (must be able to obtain within 30 days)
- Bilingual English/Spanish is a plus but not required
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education