Receptionist - State Farm Agent Team Member
- Philadelphia, PA
- $19.00-22.00 per hour
- Permanent
- Full-time
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
This April marks my 28th anniversary in business, and I couldn’t be prouder of the team we’ve built. Our agency consists of seven dedicated professionals—three in the office and four remote—each bringing experience ranging from a few weeks to over a decade.We take pride in delivering top-tier customer care and fostering a supportive work environment where teamwork is key. Our philosophy is simple: work hard, play hard. If you're looking for a career where you can grow, be part of a collaborative team, and make a real impact, we’d love to meet you!ROLE DESCRIPTION:
Erica Bantom Martin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.