
Systems Engineer
- Boston, MA
- $44.00-50.00 per hour
- Contract
- Full-time
- Systems Engineer will design, implement, and operate enterprise systems to meet availability, performance, and security targets, monitor and tune services and dependencies
- Engineer identity and access solutions
- Administer Windows Server and desktop fleets. Manage large IP spaces and VLANs, support core services including print, file, and name resolution
- Script and automate operational tasks and integrate systems via APIs and webhooks
- Plan and execute migrations (on-prem/cloud), including dependency mapping, runbooks and rollback
- Administer databases and data services (SQL Server, Oracle, Amazon RDS)
- Implement and validate backup/restore strategies and disaster recovery
- Investigate incidents and restore service under pressure, then lead post-incident fixes to prevent recurrence
- Publish SOPs/Knowledge Articles, produce clear diagrams and job aids for technical and non-technical audiences
- As a Systems Engineer, you will collaborate with state IT partners and vendors to resolve cross-boundary issues and improve service
- Participate in project meetings and communicate results to appropriate stakeholders
- Ensure adherence to technical policies, standards, and best practices
- Evaluate existing environments, recommend, and create optimal performance standards, policies, and procedures
- 5+ years of professional IT experience operating enterprise environments, including hands-on systems engineering/administration
- Experience with ticketing/service management (ServiceNow, Jira, Freshdesk)
- Working knowledge of AWS IAM roles/policies
- Microsoft Entra hybrid, SSO configuration, and application integrations
- Microsoft Intune and Defender configuration and administration
- Windows Server and desktop administration on-prem and in AWS EC2
- Network fundamentals (routing, DNS/DHCP, segmentation)
- SQL Server, Oracle, and Amazon RDS fundamentals
- Backup/restore operations and DR runbooks
- Excellent interpersonal and communication skills
- Ability to work independently, exercise sound judgment, and make decisions