Program Director

CASES

  • The Bronx, NY
  • $90,000-100,000 per year
  • Permanent
  • Full-time
  • 1 day ago
Job Title: Program DirectorJob Summary:CASES is a New York City agency at the forefront of the intersection between behavioral health and involvement in the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create community success opportunities. The Behavioral Health division consists of a continuum of services for justice-involved individuals with serious mental illness. The Nathaniel Clinic located in the Bronx provides outpatient mental health and substance use services to adolescents and adults, focusing on providing care to those involved in the criminal legal system.The Program Director is responsible for the clinical, operational, and fiscal oversight of a multidisciplinary team including licensed Therapists, CASAC, Peer Specialist, Psychiatrists/PNPs, and Nurses. The clinic provides outpatient mental health and substance use services to adolescents and adults, with a specialization in those impacted by the criminal legal system. The Program Director also provides oversight of an OnTrack NY program co-located in our Bronx location.Shift Hours: This position is full-time Monday through Friday from 9:00 am to 5:00 pmSalary: The salary range for the role is $90,000 - $100,000 per year.Location Address: 424 East 147th Street, Bronx, NY 10455. Our office is easily accessible by public transportation.Workplace Flexibility: Hybrid - Positions for which staff can work from a remote (home or another suitable space) one day per week or more (in a typical week) as by leadership. Occasional travel required.What You Will Be Doing:
  • Overall leadership of the Bronx office Mental Health Outpatient Treatment and Recovery Services (MHOTRS Part 599) services including the OnTrackNY program.
  • Lead start-up of new programming initiatives including OASAS (Part 822) services.
  • Supervise a multidisciplinary team of medical director, nursing, clinical supervisor, therapist, substance use counselor, rehabilitative, peer, and administrative staff.
  • Maintain necessary staff levels, support staff retention and professional development through robust processes for onboarding, supervision, and training.
  • Implement and enforce all regulatory standards, requirements and guidelines as it relates to state and local standards of care for youth and adults as required by OMH, OASAS, Medicaid, Managed Care Organizations (MCOs), and Medicare.
  • Manage fiscal operations, including revenue, expenses, and program budget.
  • Lead business management practice operations (e.g., client access, scheduling, revenue cycle management, staff productivity), to achieve fiscal sustainability.
  • Coordinate policy and procedure development and updates for clinical and business operations consistent with licensing, audits, certification, and quality improvement.
  • Ensure services are anti-racist, culturally humble, trauma-informed, recovery-oriented, person-centered, and evidence-based.
  • With management team, data analytics, and quality improvement promote and achieve adherence to quality measures continually improving outcomes.
  • Coordinate relationships with key internal and external stakeholders.
  • Other duties as assigned by executive leadership.
What We Are Looking For:
  • New York State LCSW with 3+ years of management and supervisory experience.
  • 2+ years of experience working in an OASAS-licensed program, with a strong understanding of Part 822 regulations and service delivery standards.
  • Proven competence in data-driven management of healthcare operations.
  • Proficiency with electronic health records and medical billing systems.
  • Individuals with previous criminal justice experience are encouraged to apply.
  • Individuals with lived experience are encouraged to apply.
Preferred Skills:
  • Fluency in Spanish.
Employee Benefits:CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:
  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
  • 12 Paid Holidays per year
  • Retirement 403b Competitive matching up to 6%
  • Employee Referral Program
  • Visit
to learn more about benefits offered by the CASESAlthough we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
This position is full-time Monday - Friday from 9:00 AM - 5:00 PM
35 hours per week

CASES