Job Description:Summary:The Implementation Manager at Education Affiliates works directly with the Chief Transformation Officer to support new processes, projects, and technologies across our entire education system. The ideal candidate will excel at identifying improvement opportunities, developing solutions, implementing changes, and analyzing data to ensure successful outcomes. The Implementation Manager will lead projects, processes, and the implementation of new technologies to support the success of the organization and our students.Key Functions:
Work closely with stakeholders to develop an in-depth understanding of their team and objectives
Use quantitative and qualitative data to identify organizational needs for new processes, software, or technology that will help with efficiency and/or performance
Manage project expectations through regular meetings, project status reports, and maintaining great relationships
Manage the complete change cycle from planning through execution
Proactively identify and deliver growth opportunities within assigned accounts
Develop and execute implementation plans for new initiatives
Create and maintain project documentation, including timelines, milestones, and resource requirements
Coordinate cross-functional teams to ensure successful collaborative implementation of solutions
Provide training and support to end-users on new processes and technologies
Monitor implementation progress and adjust as needed
Collect and analyze data to measure the effectiveness of implementations
Present findings and recommendations to leadership and stakeholders
Stay current with industry trends and best practices in educational technology and process improvement
Requirements:Position Requirements:
Bachelor’s degree (master’s preferred) in Education, Business Administration, Information Technology, or related field
3+ years of experience in project management, implementation, or similar role, preferably in an educational setting
Strong understanding of change management principles and methodologies
Excellent communication and interpersonal skills
Proven ability to build and maintain relationships with diverse stakeholders
Experience with data analysis and performance metrics
Proficiency in project management tools and methodologies
Problem-solving mindset with attention to detail
Ability to work independently and as part of a team
Knowledge student information systems, learning management systems, project management tools, and O365 products
