Data Center Maintenance Operations Manager
Malace|HR
- Warren, MI
- Permanent
- Full-time
- Know and uphold policies, procedures and Service Agreement to allow customers and tenants to focus on their core business. Take ownership of campus wide facilities, infrastructure and grounds, and drive continuous improvement initiatives to enhance facility performance, operating effectiveness and cost efficiency.
- Validate Maximo data on EDC and critical assets (UPS, Automatic/Static Transfer Switches, Power Distribution Units, Power Management Modules, Chillers, Computer Room HVAC, Fire Suppression, Building Controls, etc.). Review maintenance and breakdown history and risk profile, maintenance plans, standards and schedules:
o Confirm compliance with inspection and preventive maintenance schedules, standards and completions. Report variances and corrective action. Evaluate and schedule work requests and secure necessary reviews and approvals. Ensure completion rates, response times, and customer satisfaction on work requests meet or exceed agreed upon KPIs.
o Conduct monthly safety audits, inspections, and facility readiness tours with Reliability Engineer
o Actively manage the change management process for scheduled and unscheduled work * Engage IT personnel for direction of standards and practices to receive, unpack, tag, store and distribute equipment (processors and peripherals) and fixtures (cable tray, racks, etc.). Maintain parts inventories. Assist in environmentally correct disposal of packing materials and electronics.
- Organize, maintain and clean facilities service areas including offices, shops, cribs, janitor closets. .Conduct scheduled audits of critical asset maintenance and documentation. Provide inputs for monthly on KPIs for OEE. Engage in Kaizen (Go-Fast) initiatives to raise reliability, productivity, energy savings, cost reductions and similar "best practices, using Business Process Development tactics sitewide.
- Associate's Degree in Facilities Management, Engineering or Computer Technology or related curriculum. Bachelor's
indicating advanced professional development. * Minimum of 5 years of relevant technical experience as Facility Coordinator or Maintenance Manager at a large, criticalfacility or campus (>100,000sf). Knowledge of integrated facility management services in engineering/research
environment, with significant responsibility for customer relations is preferred. * Awareness of technical standards (ASHRAE, ASME, EPA, OSHA, LEED-EB:OM, etc.)
- Administrative experience related to operations management, including budgeting, safety, work planning, scheduling and
- Technical expertise to develop and improve work standards, priorities, methods and resources, to resolve special
resource management, monitoring and problem-solving to upgrade systems.
- Knowledge and skill sets to quickly grasp and apply:
o Current technologies in the marketplace for building systems, energy efficient building automation systems and
controls as described.
o Emergency response, disaster recovery, business continuing planning and management.
o Lean, sustainable quality processes: QNPM, BPD, Kaizen (Go-Fast), 5S. The ability to articulate, plan,
communicate, implement, monitor and refine (PDCA) continuous improvement.
o Computer skills with IWMS/CMMS experience, MS Office suite including project management software, and
utilization of mobile / handheld technology.
- Adaptability to work in a diverse environment, focus on customer satisfaction under high-stress conditions, and
- Communications skills that invite credibility, loyalty, trust and commitment among supervisors, the workforce and
o LFMR relationships, aligning customer requirements with resources and schedules.
o Workforce / contractor direction, productivity, quality and commitment.
o Administrative coordination, regarding safety, procurement, labor relations, work control, etc.
o Planning, monitoring and reporting to drive continuous improvement for optimal reliability and value.