Brown's West Branch Ford is seeking a skilled and dependable Automotive Service Technician to join our growing service team. This is a great opportunity for an A or B-level technician looking for a stable, well-equipped shop with a strong customer base and steady workflow. You’ll be responsible for diagnosing, repairing, and maintaining Ford Vehicles, with a focus on quality, efficiency, and customer satisfaction.Automotive Service Technician Benefits:Health, Medical and Dental401K PlanPaid time off and vacationGrowth opportunitiesEmployee vehicle purchase plansFamily owned and operatedLong term job securityFlexible Work ScheduleAutomotive Service Technician ResponsibilitiesPerform work specified on the repair order with efficiency and in accordance with dealershipTest-drive vehicles, and test components and systems, using diagnostic tools and special service equipmentDiagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairsExecute repairs under warranty to manufacturer specificationsAutomotive Service Technician Qualifications2+ years of Service Technician experience preferredHigh school diploma or equivalentFord CertificationPrevious experience at a Ford dealership is preferredB level qualifications, including Diagnostic, Electrical and Engine RepairDexterity, requiring a steady hand, excellent hand-eye coordinationMechanical and troubleshooting skills and ability to operate electronic diagnostic equipmentExcellent customer service skills and basic computer competenciesPositive, friendly attitude, along with an eagerness to improveEnjoy working in a dynamic environmentTeammate with ability to collaborate with others effectivelyAbility to learn new technology, repair and service procedures and specificationsValid driver's license and clean driving recordWorking at Brown’s Family of Dealerships means being part of a legacy that began in 1964 and continues today with a strong commitment to treating customers—and employees—like family. From humble beginnings in Guttenberg, Iowa, the company has grown to five locations across four cities, offering a wide range of automotive brands and services. With over 175 team members, Brown’s values community, growth, and customer care, creating a supportive work environment where you can thrive alongside a dedicated and experienced team.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.