Inside Sales Engineer - Global Technical Support

Pittsburgh, PA
Permanent
Full-time

17 days ago
Apply easily

Looking for meaningful work where you can make a difference in global innovation? Engineer a better future with Aerotech, a global leader in precision motion and automation. Our customers create some of the most innovative products on the planet, from life-saving medical devices to tools for deep space exploration. Our precision motion and automation systems make it all possible.Build a lasting, satisfying career at Aerotech, where we foster growth, empower employees and promote from within. You'll find unparalleled opportunities and a company that values your voice. We also provide an extensive total rewards compensation system, including:

Bonus payments every 6 months
Rich health plans
Retirement planning with our 100% company-paid Employee Stock Ownership Trust

If you’re mechanically inclined or technically savvy with a passion for cutting-edge technology, we want to hear from you.Position Summary:
The Inside Sales Engineer will proactively prospect with existing customers to offer spare and replacement parts, and value-added services in addition to processing incoming quotation requests. Some post-sales customer support will be required.The focus of this position is developing a comprehensive understanding of Aerotech’s products and command of our ERP, CRM, and enterprise systems. Role requires confidence, independent action, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. A well-suited candidate can react and adjust quickly to changing conditions and determine practical solutions for dealing with customer and internal related challenges.What will your day look like? At Aerotech, you will:

Proactively prospect spare and replacement parts, and value-added services by reviewing past customer lists and buying history; contact prospects via phone, email, social media
Utilize CRM to maintain records and prospecting workflows
Own assigned customer requests, including full responsibility from start to finish on a given engagement; respond to active inquiries in a timely manner and see through to resolution
Develop a working knowledge of Aerotech’s products and inter-compatibility
Examine product design drawings and BOMs to identify subcomponents of an assembly
Calculate proper pricing of parts and services based on manufacturing costs, price lists, and previous sales
Prepare high value parts and services quotations with clear scope of work utilizing application and system level documentation
Promote remaining inventory of products nearing obsolescence to existing customers
Monitor quotation pipeline and drive open opportunities to orders
Interface with interdepartmental teams, including Engineering, Sales, Quality, Planning and Purchasing

Additional duties:

Provide technical support and guidance to Aerotech subsidiaries
May prepare analysis and information for inclusion in reports
As assigned

Knowledge, skills, and abilities:

Strong selling skills and abilities; from prospecting to closing sales
Technical understanding of motion control products and customer applications
Ability to effectively read Bill of Materials, engineering drawings, control plans, test procedures, and component inventory and allocation levels.
Skilled at effective communication with customers, management, and colleagues
Critical thinking and complex problem solving skills
Knowledgeable in writing reports, business correspondence, and suggestions to procedure manuals
Good organization skills and strong attention to details and accuracy
Well-developed interpersonal skills; able to build relationships quickly

Minimum Qualifications:

Bachelor of Science degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or related field, from an accredited college or university
Zero to three years of related professional experience or training; additional experience preferred
Equivalent combination of education and experience may be considered
Ability to travel occasionally, short-term, domestically

Benefits:Aerotech has been advancing industries with our precision motion technology for more than 50 years. Our employees are our future, and we continue to grow by investing in our employees through continuous paid on-the-job training in a clean and climate-controlled environment, while providing the following exceptional benefits and more!

Competitive compensation
Bi-annual bonus
Annual raise eligibility
UPMC Health Insurance
Dental insurance
Vision insurance
Life insurance
Retirement Plan
Employee Stock Ownership Trust
401k
Paid time off
Parental leave
Referral program
Professional development assistance
Tuition reimbursement

Must be authorized to work in the US currently and in the future without employer sponsorship.As an Equal Employment Opportunity/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, Veteran or disability status.The Company is collecting the information requested in this employment application for purposes of evaluating your suitability for hire by the Company. The Company will share the information that you provide in this employment application only with Company management officials who are involved in the hiring process or who are otherwise involved in making employment-related decisions on behalf of the Company.Powered by JazzHR

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