Key Accounts Manager-Institutional Wipes

Magnera Corporation

  • Charlotte, NC
  • Permanent
  • Full-time
  • 13 days ago
Overview:Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.The Key Accounts Manager will be responsible for distribution, national accounts, corporate headquarters, and buying group channels in the following markets: foodservice, industrial, aerospace, automotive, and janitorial wipes. Incumbent will represent Magnera’s portfolio of institutional wipes, maintaining full responsibility managing existing and new account growth for the Critical Cleaning organization. The Key Accounts Manager will report directly to the Sr. Sales Director-Institutional Wipes. Incumbent will be successful in the first year as the number of new customers growth, and revenue / EBITDA in existing ones. Responsibilities:
  • Responsible for distribution channel, effectively managing accounts and increasing SOW
  • Build growth strategy with actions and deadlines to enhance relationships with existing customers and converting volume, while better serve customer’s needs
  • Seek for opportunities to expand product portfolio offerings to existing customers and develop new channels of sales.
  • Respond customer inquiries regarding product line, pricing structure, policies and procedures, as well as other general company information
  • Manage the account, from credit, logistic, quality and complaints, facilitating the process with key internal functions, aiming for prompt solutions
  • Learn the product specifications and leverage internal resources, as needed, to train end users and sell the unique benefits for customers satisfactions and needs
  • Attend industry trade shows and events as appropriate for new customers growth
  • Effectively resolve controversial service issues in a positive, professional manner
  • Maintain effective, strong relationships with sales, customer service, customers and operations teams using well developed verbal and written skills
  • Prepare customer analytics, managing data related to sales volumes, order patterns for existing customers, call reports, sample request, volume forecast, growth accomplishments and opportunities.
  • Travel: approximately 45%
  • Perform other duties as assigned.
Qualifications:EDUCATION & EXPERIENCE:
  • Minimum bachelor’s degree in Business Administration, Sales/Marketing or related field.
  • 8-10 years of experiences working in Sales field
  • Background and experience working within the non-woven industry is preferred.
  • Experience working within the automotive or aerospace industry is preferred.
COMPETENCIES:
  • Demonstrated ability to manage the customers / distributors
  • Demonstrated ability to drive growth by looking into end-users needs
  • Ability to work effectively with logistic, finance, product teams, sites leaders in order to serve the customers promptly
  • Excellent verbal and written communication skills
  • Team player; Collaborative and pro-active attitude
  • Professional demeanor
  • Exceptional attention to detail
  • Ability to interact professionally with all levels of management, employees, clients, and vendors
  • Proficient in Microsoft Office tools

Magnera Corporation