Process Engineering Technician

• Work with the engineering team and contribute to process-improvement projects per engineering guidelines.
• Participate in the generation of new ideas to improve existing processes, with a focus on optimizing workflow, space utilization, and material handling efficiency.
• Participate in lean workshops and Kaizen events, contributing to the development and implementation of lean principles within the distribution center.
• Assist in implementing improvements for the process that will reduce costs and improve customer satisfaction.
• Support manufacturing operations with regards to device failure validation, root cause analysis, corrective action implementation.
• Conduct time studies to measure process performance and help establish operational benchmarks for new and existing workflows.
• Support conducting statistical analysis of operational data and interpret test results to identify trends and improvement opportunities.
• Support onboarding and deployment of new programs, including setting up processes from scratch and ensuring smooth integration into daily operations.
• Support any process issues that are escalated or identified on the floor so the repair area can continue to repair phones
• Utilize Microsoft Office (Word, PowerPoint, & Excel) for the purpose of editing, revising, and creating production documentation and process analysis
• Perform root cause failure analysis on repair process failures
• Actively identify & pursue Lean process improvement initiatives
• Research and perform failure analysis of different processes to identify root causes and recommend corrective actions.

• Associates/Technical Degree Industrial/Manufacturing/Mechanical/Mechatronics Engineering
• 3+ years' experience in Lean Process Engineering environments
• 3+ years' experience with line balancing, cycle times, MOST, and takt times

• Bachelor’s degree in Industrial/Manufacturing/Mechanical/Mechatronics
• Automation and equipment line balancing & sustainment experience
• Work with Customers and other Organization Groups to document / develop process requirements
• AutoCadd skills for updating layouts.
• Actively identify & pursue process improvement initiatives resulting in decreased cost per unit (CPU)
• Strong focus with continuous process improvement (CPI)
• Experience in a reverse logistics environment
• Ability to multitask in a fast paced, dynamic assembly and logistics environment
• Experience with Microsoft Office (Word & Excel) for the purpose of production documentation creation.
• To perform the major job responsibilities must have computer skills including Microsoft Office with procedure / documentation writing background.
• Has awareness of new technologies/techniques.
• Communication skills and problem resolution.
• Requires basic arithmetic skills.
• Proven knowledge of CDMA/ GSM / LTE/ RF communications tester use.
• Soldering skills including surface mount rework, shield, and connector replacement experience.
• Comprehensive knowledge of wireless data.
• Has a substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

• Able to read and comprehend moderately complex instructions.
• The employee must occasionally lift and/or move up to 25 pounds
• The employee is regularly required to sit at their work station and use hands to disassemble, assemble, operate, and repair equipment
• Ability to effectively present information in one-on-one and small group situations to other employees, leads and supervisor of the organization.
• Specific vision abilities required by this job include close vision, color visions and ability to adjust focus
• Ability to deal with problems involving a few concrete variables in standardized situations where only limited oral instructions are available.
• Can perform analysis/ work using some independent judgment. Decisions may affect team.
• Ability to use positive interpersonal skills to handle customer problems.
• Must possess oral and written communication skills and attention to detail.
• Ability to work scheduled hours required plus overtime as dictated by company.

Assurant