
Senior Manager of Collections
- Los Angeles, CA
- Permanent
- Full-time
- Collaborating with local accounting managers and office administrative leaders to establish and maintain effective collections procedures and stay apprised of collections activity
- Proactively engaging with local accounting managers, office administrative leaders, e-Billing teams, and billing attorneys to address and resolve complex collections issues
- Reviewing accounts receivable ledgers regularly to determine the most effective course of action for overdue accounts
- Corresponding with clients daily by email/phone regarding payment, providing copies of invoices, spreadsheets, and account information as needed
- Preparing and distributing collection letters and statements of account with strong attention to detail
- Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
- Display a proven track record of successfully implementing collections strategies and improving collections cycles
- Possess experience with the selection, implementation, and optimization of collections software
- Demonstrate familiarity with automated collections processes or AI-driven tools for improving collections efficiency
- A bachelor’s degree or equivalent; relevant experience may be considered in lieu of a degree
- A minimum of ten (10) years of experience in inventory management or collections
- Experience in a law firm or professional services environment, preferably
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional development programs
- Employee discounts
- Affinity groups, networks, and coalitions for lawyers and staff