Telephony Switch Technician
General Dynamics
- Wahiawa, HI
- Permanent
- Full-time
- Technologies that are uniquely designed to support mobile missions using a low earth orbit satellite constellation
- A team of bold thinkers committed to exploring what’s next
- Opportunities to gain new knowledge
- A Bachelor’s degree in a related specialized area or field or equivalent is required plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience
- Extensive knowledge of GSM technologies, VOIP technologies, ISDN
- Strong technical competence in monitoring, fault management and fault isolation of systems or networks (SS7). Conducting performance analysis.
- Solid knowledge in the technical application of telephony systems and corresponding tools such as protocol analyzers, multi-meters, and ticketing systems.
- Ability to utilize your influence to obtain internal resources, commitment and support
- Seasoned professional able to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity
- Exceptional communication skills to interface with customers on the system or network
- Ability to seamlessly conduct fault isolation between network and/or system elements and if required, work with internal/external subject matter experts to a successful resolution