
Urban Outfitters Digital Marketing Manager
- Philadelphia, PA
- Permanent
- Full-time
- Partner with marketing agencies on the implementation of channel strategies, with a primary focus on Paid Search Marketing (Text, Shopping, YouTube, Marketing Data feeds, etc.)
- Optimize paid search campaigns to drive a profitable ROAS, top-line demand, and acquire new customers.
- Share marketing plans and performance with key internal business partners. Attend appropriate meetings to understand business needs and manage agencies as they execute plans within each channel to capitalize on trends, support category demand, promotions, and/or brand campaigns.
- Own reporting and communication of channel results on a daily/weekly/monthly basis to internal partners.
- Continually review the agencies’ service, processes, and systems to ensure they meet excellent quality standards.
- Monitor the marketplace and competitors, keeping the Brand informed of industry initiatives and key developments.
- Lead the end-to-end management of campaigns across platforms such as Google Ads, Microsoft, YouTube, and other search platforms.
- Continuously monitor and tweak campaigns for maximum results using analytics, testing, audience targeting, bid optimization, etc.
- Education: Degree in Marketing or Business, or equivalent experience.
- Experience: 3-5 years of digital marketing experience at a retailer (in-house) or agency, with a strong focus on managing paid search programs to a profitable ROI.
- Technical Skills: In-depth knowledge of Paid Search digital marketing channels (Text, Shopping, YouTube, demand Gen, Marketing Data feeds, etc.) and tools (Google Ads, Google Merchant Center, Bing Ads, Google Analytics, etc.).
- Strategic Ability: Analyze marketing campaigns and present recommendations based on results.
- Experience: Developing and executing digital marketing strategies and tactics.
- Communication: Positive, professional, and timely communication with teams and partners.
- Detail Orientation: Focus on small details to produce high-quality work.
- Customer Orientation: Prioritize customer needs and satisfaction. Experience with customer satisfaction surveys, feedback loops, and customer journey mapping.
- Project Management: Strong project management skills, with the ability to manage multiple initiatives and prioritize tasks effectively.
- Problem-Solving: Strong problem-solving and analytical abilities.