Do you love transforming spaces into spotlessly clean sanctuaries? We’re hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You’ll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you’ll also restock supplies and make sure restrooms and common areas are clean and orderly. Job seekers should be personable, organized, and enjoy working on a team. Responsibilities: • Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed • Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby • Ensure guest rooms are clean and tidy according to our hotel’s standards before guests arrive • Document rooms cleaned, and report lost and found items and any damage or repairs needed • Reply to general questions guests have during their stay CORE WORK ACTIVITIES • Respond promptly to requests from guests and other departments • Fill the cart with supplies and transport the cart to the assigned area • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering • Replace guest amenities and supplies in rooms • Replace dirty linens and terry with clean items • Clean bathrooms • Remove trash, dirty linen, and room service items • Check that all appliances are present in the room and in working order • Straighten desk items, furniture, and appliances • Dust, polish, and remove marks from walls and furnishings • Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials • Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation • Speak with others using clear and professional language • Support team to reach common goals • Ensure adherence to quality expectations and standards • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance • Reach overhead and below the knees, including bending, twisting, pulling, and stooping • Stand, sit, or walk for an extended period of time • Attention to customer service with a professional and pleasant personality • Available to work a flexible schedule, including evenings, weekends, and holidays • Perform other reasonable job duties as requested by the Supervisors Qualifications: • Impeccable work ethic and excellent organizational, time management, and communication skills • Experience with a variety of cleaning products and techniques • At least 1 year of experience as a professional housekeeper preferred • Graduated high school, received G.E.D or equivalent About Company: We invite you to join us at the SpringHill Suites by Marriott in beautiful Kalispell, MT. We are conveniently located just off of US Highway 93, south of Costco Wholesale. The SpringHill Suites Kalispell is an all-suite property that features spacious rooms 25% larger than traditional hotel rooms. We are a franchise Marriott hotel managed but a Montana-based company out of Butte, MT.
