Business Field Engineer

Nebraska Medicine

  • Omaha, NE
  • Permanent
  • Full-time
  • 1 month ago
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift: First Shift (United States of America)Business Field EngineerNOT Remote - 100% On Campus*** Resume REQUIRED******Preferred consideration will be given applicants with System or Server Administrator Experience***Why Nebraska Medicine:Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.
  • Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement.
  • Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care.
  • Forbes Magazine recognizes us in their list of Americas top employer in Nebraska.
  • This Business Field Engineer will provide business and technical application system administration services for the implementation, support, and maintenance of net new technologies/systems piloted in the Innovation Design Unit (IDU). Provide hardware and system field support and troubleshooting in the IDU. Understand the end-to-end system workflow and integration points and serve as a liaison with collaborating technical teams. Assist with enterprise-wide system expansion when necessary. Duties include 24/7 support for information systems within accountability.
Required Qualifications:
  • Minimum 5 years IT experience required.
  • Bachelor's degree in computer science, management information systems, informatics or related area required.
  • Knowledge of several types of connectors, cables, and signal pathways required.
  • Experience with Ethernet, Wi-Fi, and other networking technologies including network protocols, and communication standards required.
  • Understanding of network security practices required.
  • Ability to diagnose issues and escalate to the appropriate accountable IT team when necessary required.
  • Ability to successfully analyze, organize, assign, and problem solve at the highest level required.
  • Ability to work independently, achieve established deadlines and take initiative on multiple projects required.
  • Demonstration of strong interpersonal skills and communication skills, both oral and written required.
  • Knowledge of general office equipment and Microsoft Office applications required.
Preferred Qualifications:
  • Healthcare experience preferred.
  • Experience with the following systems preferred: RTLS (Real Time Locating System), Patient Experience, Traditional Workstations, Audio Visual Systems, Ambient voice assistant, Predictive analytics, Artificial intelligence, Virtual Nursing.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Nebraska Medicine