Business Field Engineer
Nebraska Medicine
- Omaha, NE
- Permanent
- Full-time
- Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement.
- Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care.
- Forbes Magazine recognizes us in their list of Americas top employer in Nebraska.
- This Business Field Engineer will provide business and technical application system administration services for the implementation, support, and maintenance of net new technologies/systems piloted in the Innovation Design Unit (IDU). Provide hardware and system field support and troubleshooting in the IDU. Understand the end-to-end system workflow and integration points and serve as a liaison with collaborating technical teams. Assist with enterprise-wide system expansion when necessary. Duties include 24/7 support for information systems within accountability.
- Minimum 5 years IT experience required.
- Bachelor's degree in computer science, management information systems, informatics or related area required.
- Knowledge of several types of connectors, cables, and signal pathways required.
- Experience with Ethernet, Wi-Fi, and other networking technologies including network protocols, and communication standards required.
- Understanding of network security practices required.
- Ability to diagnose issues and escalate to the appropriate accountable IT team when necessary required.
- Ability to successfully analyze, organize, assign, and problem solve at the highest level required.
- Ability to work independently, achieve established deadlines and take initiative on multiple projects required.
- Demonstration of strong interpersonal skills and communication skills, both oral and written required.
- Knowledge of general office equipment and Microsoft Office applications required.
- Healthcare experience preferred.
- Experience with the following systems preferred: RTLS (Real Time Locating System), Patient Experience, Traditional Workstations, Audio Visual Systems, Ambient voice assistant, Predictive analytics, Artificial intelligence, Virtual Nursing.