Title: General Manager – Sports BarLocation: Columbus, OHDuration: Direct Hire / Full TimeOur client, a leading sports bar, in Columbus OH, has an immediate need for an experienced and dynamic General Manager, to oversee their high-volume sports bar and grill. Responsibilities include: Ensuring efficient operations, providing excellent customer service, managing staff, and driving profitability.Key Responsibilities:Operations Management:
Oversee daily operations of the bar and grill, ensuring smooth service and high standards.
Manage inventory levels, ordering, and stock control to minimize waste and optimize cost management.
Ensure compliance with health, safety, and licensing regulations.
Staff Leadership
Recruit, train, and develop team members to deliver exceptional customer experiences.
Foster a positive work environment that encourages collaboration and keeps staff motivated.
Schedule staff effectively to meet demand during peak times and ensure appropriate coverage.
Customer Service
Maintain a strong focus on customer satisfaction, addressing complaints and feedback promptly.
Create a welcoming atmosphere that encourages repeat business.
Develop promotional events and activities that enhance the customer experience.
Marketing and Promotion:
Develop and implement marketing strategies to attract new customers and increase brand loyalty.
Collaborate with marketing teams to promote events, specials, and community engagement initiatives.
Qualifications:
3+ years of experience in a managerial role within the food and beverage industry, with a focus on high-volume venues.
Strong leadership, communication, and interpersonal skills.
Experience with inventory and staff management systems.