
Principal Enterprise Architect, CTO Office, US Commercial Industries
- USA
- Permanent
- Full-time
- Partner with operating unit leaders to define and embed co-engineering and co-innovation models that align with customer outcomes.
- Champion complex delivery and AI transformation initiatives that empower customer engineering teams to deliver scalable, repeatable, and impactful solutions.
- Serve as a thought leader and change agent, influencing cross-functional stakeholders to adopt modern engineering and AI practices.
- Partner with industry operating unit leadership to establish and build proven industry capabilities to accelerate customer outcomes and innovation
- Lead the design and deployment of reusable engineering frameworks, toolkits, and accelerators that enable co-development with customers.
- Drive the integration of AI capabilities into customer success engagements, ensuring alignment with business value and ethical AI principles.
- Foster a culture of experimentation, agility, and continuous learning within customer engineering teams.
- Establish governance, metrics, and best practices to measure the impact of co-engineering and co-innovation on customer outcomes.
- Collaborate with product, industry advisors, consulting, and account teams to ensure feedback loops and innovation cycles are tightly integrated.
- Scale successful models within the operating units through playbooks, communities of practice, and enablement programs by aligning with operating unit leadership, industry advisors, consulting, and account teams
- Build and mentor a high-performing team of customer engineers and AI specialists.
- Promote diversity, inclusion, and psychological safety to unlock creativity and innovation.
- Inspire teams to embrace a growth mindset and customer-obsessed culture.
- Embody our
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in technical program/product management, coding, software development/delivery work
- OR equivalent experience.
- 5+ years of enterprise customer-facing experience.
- Hands-on experience with complex production applications that use Azure, AWS, GCP, and large-scale, on-premise deployments with a focus on one or more of the following:
- Designing and implementing production cloud data estates
- Developing and implementing production AI applications from first hypothesis to production
- Network and application security at cloud-scale
- 3+ years enterprise experience managing cross-functional and/or cross-team projects.
- Business maturity and experience working with upper-level executives and upper-level customer stakeholders.
- Ability to work independently but seek guidance, coaching, and assistance from both direct leadership and the Americas CTO as needed.
- Experience leading co-engineering, co-innovation, and complex delivery programs with enterprise customers.
- Experience leading co-engineering, co-innovation, and complex delivery programs with enterprise customers.
- Familiarity with AI governance, responsible AI frameworks, and ethical deployment practices.
- Background in consulting, technical sales, or customer engineering roles.