Medical Assistant Sr, Cert

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities
• Support and demonstrate effective and professional communication with patients and family members
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assist patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assist the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants. Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Supports and helps develop quality strategies within the practice.
• Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
• Collaborates with clinical leadership and education to assess the competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required

• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (

• Minimum three (3) years as Certified Medical Assistant.

Florida Medical Clinic