
Scale Operator
- Cincinnati, OH
- Permanent
- Part-time
- Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate and accurate charges
- Receive payment from customers, provide receipts, and document the full transaction and materials received into computer system
- Professionally interact with customers and respond to inquiries providing information relating to proper procedures for facility
- Balance daily receipts to ensure accurate record keeping and appropriate billing
- Accept or reject load based on content to maintain acceptable material standards
- Measure customer vehicles and/or trailers to accurately type customer ticket
- Perform routine clerical duties including running and preparing reports, as necessary
- Maintain all paperwork on the scales/facility
- Support and/or fill in for other roles as needed
- Work with inside and outside haulers to ensure that work orders and delivery receipts are printed and distributed for correct loads, along with a certificate of analysis based on location
- Work with temp agencies to record accurate times for all outsourced labor as needed, based on location
- Work with the trailer leasing company and schedule all preventive maintenance and damage of rental trailers as needed, based on location
- Perform other duties as assigned
- This position will not manage employees
- Rarely lifting/carrying/pushing/pulling a max of 35 lbs
- Frequently working outside
- Continuously working in wet/humid conditions
- Continuously working in areas of dust, odors, mist, gases, and other airborne matter
- Continuously sitting/standing/walking
- Ability to work outdoors in varying weather conditions and walk frequently between customer locations (100–200 times per day, as required)
- Ability to communicate clearly and professionally via radio, intercom, phone, and in-person interactions
- Ability to manage a high volume of work in a professional, organized, and efficient manner
- Ability to work both independently and collaboratively as part of a team
- Strong problem-solving skills, including the ability to identify issues, make sound decisions, and resolve problems effectively
- Ability to remain calm and professional under pressure while treating others with respect
- Basic math skills to accurately calculate charges, process payments, make change, and reconcile daily receipts
- Strong verbal and written communication skills with the ability to interact professionally with internal and external customers
- Proficiency in data entry with strong attention to accuracy and detail
- Ability to travel between offices, as required
- Ability to work flexible hours; expected to work nights and weekends as needed
- Ability to work overtime, weekends, and/or holidays.
- Legally eligible to work in the United States.
- Valid driver’s license (if applicable).
- Must successfully complete pre-employment testing.
General Education Diploma