Fraud & Loss Prevention Analyst III
Sunflower Bank
- Austin, TX
- Permanent
- Full-time
- Fraud detection responsibilities include expert usage of the Automated Monitoring System (AMS) fraud analysis system including evaluating alerts and establishing cases.
- Keep management informed of department activities, and any significant problems or concerns.
- Collaborate closely with internal stakeholders, such as Retail, Payment Operations, EIP, Customer Care, BSA, Compliance, and Legal, to gather information and coordinate investigations.
- Interact with financial institutions and law enforcement to validate information and to confirm or cancel authorizations.
- Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
- Identify fraud trends by analyzing accounts and transaction patterns and develop system improvements to prevent fraudulent activities.
- Assist in the monitoring of account activity for suspicious patterns and activity.
- Develop and maintain KPI and KRI metrics
- Assume responsibility for establishing and maintaining effective communication and coordination with bank staff, management, and law enforcement.
- Bachelor's Degree, preferred, or equivalent work experience of 6 or more years of banking experience including a minimum of 4 years' experience in fraud research.
- Must possess strong understanding of the (AMS) Fraud Analytics solution(s) and its capabilities.
- Strong knowledge of fraud prevention techniques, investigation procedures, and regulatory compliance.
- Exceptional verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels.
- Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
- Familiarity with ACH, wire, check, Zelle, and debit/credit card fraud investigation processes and protocols preferred.
- Ability to prepare internal communications relevant to investigation findings.
- Excellent analytical, organizational, communication, and report writing skills.
- Ability to mentor junior staff.
- Certified Fraud Examiner (CFE) credentials preferred.
- SQL and Power BI experience preferred.
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Company-paid Life Insurance
- Tuition Reimbursement
- Fitness Reimbursement
- Paid Time Off
- Volunteer Leave
- Paid Holidays
- Plus many more employee perks & incentives!
If you qualify, apply online at www.sunflowerbank.com/careers.
You've never worked anyplace like Sunflower Bank!
EOE/AA: Minorities/Females/Disabled/Vets