Business Solutions Advisor (B2B Sales)
Kansas City Standard
- Olathe, KS
- Permanent
- Full-time
- Provide warm, professional customer service to new business clients, ensuring they feel welcomed and informed when directly interacting with them regarding their business connectivity needs
- Guide customers through the enrollment process for AT&T internet, phone, and streaming services, and process their sales orders firsthand
- Answer questions confidently and recommend tailored sales solutions based on customer needs
- Support the sales process by identifying opportunities to upsell or cross-sell relevant services
- Troubleshoot minor issues to ensure a seamless onboarding experience
- A positive attitude and a genuine desire to help
- Clear communication skills and active listening
- Strong attention to detail and accuracy
- Ability to stay calm and adaptable under pressure
- Previous customer service or sales experience is a plus