
IT Systems Administrator (Windows)
- USA
- Permanent
- Full-time
- Support users and maintain critical resources in a broad range of use cases and environments.
- Troubleshoot and recover failed Windows systems or resources.
- Implement policies based on guidance from security and engineering teams.
- Define, document, and implement best practice standards.
- Support user productivity applications such as O365, Outlook, Teams.
- Monitor for and remediate critical issues in production environments.
- 3+ years of experience maintaining a Windows-based infrastructure, including Active Directory, DNS, DHCP, IIS, etc.
- Experience with scripting languages, such as PowerShell, Python, Bash.
- Experience in user administration in Active Directory and EntraID.
- Experience in supporting the Microsoft Office 365 suite on workstations and mobile devices, such as Microsoft Outlook, OneDrive, Teams, and SharePoint.
- Experience with Authentication and SSO solutions (SAML, OIDC/OAUTH, Flask, Mellon, ADFS, NPS/Radius/Tacacs, etc.).
- 5+ years implementing and troubleshooting Windows systems (Windows 10/11, Windows Server 2016+).
- Analysis of memory dump and logs for advanced troubleshooting of systems.
- Recovery of failed Windows systems (unable to boot, etc.).
- Imaging of Windows systems (WDS, sysprep).
- Operating system patch management at scale.
- Experience in leveraging code repositories and revisioning tools.
- Understanding of EntraID as an authentication platform and Identity Provider with security features.
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR