UX Designer - AI
- Morrisville, NC
- Permanent
- Full-time
- Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
- Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
- Active Employee Resource Groups open to all employees!
- Comprehensive onboarding program – a great introduction to our company, customers and culture!
- Growth and career advancement opportunities!
- 20%+ annual employee promotion and transfer rate
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees
- AI-First Experience Design: Design end-to-end user experiences for generative AI features, LLM agents, and intelligent workflows. Translate complex model behavior into intuitive and human-centered interactions. Develop high-fidelity prototypes using Figma and AI-first tools like Lovable, v0.dev, or work with AI code editors and Figma’s MCP server. Use these tools to test novel interactions and validate assumptions early and often.
- Collaborative AI Opportunity Discovery: Partner with the AI Product Manager and Product teams to identify product areas where AI can meaningfully enhance user experience. Enable product strategy execution through the lens of UX and interaction design.
- User Research and Customer Insight Gathering: Conduct and moderate usability tests and user interviews; analyze findings and present both qualitative and quantitative data to influence design direction. Translate findings into actionable insights and journey maps that guide product development.
- Documentation and Design Systems: Create and maintain clear design documentation to ensure alignment with published Information Architecture and consistent execution across engineering teams. Contribute to evolving design systems for AI experiences.
- AI-First Interaction Design: Experience designing for generative AI, autonomous agents, or context-aware systems. Familiar with new UX patterns emerging in AI products (e.g., chat UIs, agent states, adaptive flows).
- Figma Mastery: Expert-level skill with Figma is required for prototyping, interface design, and team collaboration.
- Rapid Prototyping with AI Tools: Familiarity with AI-native prototyping platforms such as Lovable, v0.dev, or Figma’s Model Context Protocol (MCP) server. Able to experiment quickly and iterate on feedback.
- User Empathy & Research Skills: Deep commitment to understanding user needs. Skilled in conducting interviews, usability testing, and synthesizing insights into actionable design changes.
- Cross-functional Collaboration: Excellent communicator who thrives in interdisciplinary teams. Able to balance creative vision with technical constraints.
- Accessibility & Inclusion: Designs to meet WCAG standards and advocates for inclusive design practices in everyday work.
- 3+ years of experience in UX or Product Design, with a strong portfolio showcasing end-to-end product design work. Demonstrated experience collaborating in cross-functional teams.
- Bachelor’s degree in Design, HCI, Human Factors, or a related field.
- Experience designing AI-powered or data-rich products preferred. Background in designing for enterprise or highly regulated industries (e.g., healthcare, education) is a plus. Familiarity with HTML/CSS or code-aware design systems is helpful but not required.