Information Technology Training Designer/Trainer

• Health Savings Account (HSA) with 50% employer match
• Prescription coverage
• Dental and vision plans
• Patient advocate and Medicare specialists available at no cost
• Dependent Care Flexible Savings Account
• Retirement savings plan with an employer match
• Free life insurance and AD&D
• Paid Time Off
• 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year)
• Tuition reimbursement (if applicable)
• Employee Assistance Program (EAP)

• Leverages Artificial Intelligence technologies including AI-Power Authoring Tools and Generative AI for Course Creation, Content Creation and Personalization
• Creates interactive e-learning modules with advanced training technologies to provide practical exercises and simulations to allow trainees to apply their knowledge in a real-world scenario.
• Integrates cybersecurity awareness as a recurring training component.
• Provides on-demand training resources to support flexible learning.
• Analyzes employee technical skill gaps and identify training requirements across the organization to develop targeted training programs.
• Monitors and evaluates training delivery and effectiveness through participant progress, administering assessments, and gathers feedback and makes improvements when needed.
• Works with subject matter experts, IT teams, and stakeholders to align training objectives and content with business needs.
• Coordinates with various stakeholders to schedule training(s).
• Facilitates trainings and workshops live (virtual and in person), ensuring participants have a positive and interactive learning experience.
• Provide support to employees before, during, and after training to foster a culture of continuous learning.
• Creates supplemental materials/content for trainings and guides to support system understanding and functionality.
• Tracks training metrics and KPIs to measure impact of technical trainings across the organization.
• Provides training(s) around risk-related topics to include but not limited to, identifying potential technology risks and phishing.
• Ensures alignment of training materials with internal policies, regulations, and laws.
• Stays updated on emerging IT technologies, industry trends, and software updates to ensure training content remains relevant.

• State Police; FBI clearance; child abuse clearance; CPSL Mandated Reporter-Recognizing and Reporting Child Abuse training; any additional background checks/clearances required by state governing bodies.
• Valid driver’s license and current vehicle insurance.

• Physical Demands: This position requires operating a computer 90%-100% of the day. Travel is required approximately one (1) times per month. Fingers, thumbs, hands, wrists, elbows, legs and feet are all routinely used throughout the day. The lower and upper torso is used 75% of the day. Employee must meet minimum requirements for hearing, speech, and vision. Walking is required 10% of the day. Standing occurs 10% of the day. Sitting happens 90% of the day. Reaching above the shoulder as well as bending and twisting are performed 25% of the day. The maximum lift is 15 pounds, 1 time per day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Mental Demands: Frequently performs multiple tasks and makes quick decisions. Occasionally handles distractions and a diversity of problems. Continually need to concentrate.
• Environmental Factors: Office
• Working Hours: Normal business hours, 9:00 am to 5:00 pm daily. Additional hours as needed to fulfill department goals and needs.

Pressley Ridge