VP for Enterprise Learning & Development
- Boston, MA
- $200,000-250,000 per year
- Permanent
- Full-time
- Working closely with both business and talent leaders, design and lead execution of comprehensive, scalable learning strategies including technical, professional and business development/sales skill-building, leadership development, and experiential learning, aligned to business goals and objectives.
- Serve as a collaborative thought partner for business leaders and provide insights and recommendations on all aspects of learning and development.
- Build, strengthen and lead sales and growth training and development opportunities with a strong emphasis on supporting revenue generation and effective business development. Tailor and customize programs and offerings to advance high priority sales roles or teams.
- Partner with business leaders and subject matter experts to translate technical skills needs to effective learning and development offerings across a variety of mediums. Collaborate closely with these partners to ensure quality of content and delivery.
- Establish a data-driven approach to drive continuous improvement for learning opportunities to maximize return on investment of both time and dollars.
- Drive innovation in the development and delivery of impactful learning opportunities and seek out opportunities to leverage modern technologies in both management and delivery. Be proactive in remaining current on the latest advancements in adult learning and how these ideas can be translated for professional services.
- Define, monitor, and articulate learning and organizational development key performance indicators including service level agreements (SLAs). Support overall HR and talent reporting and review processes.
- Proactively analyze talent data and metrics to identify trends, opportunities for improvement and needed changes to maximize impact of programs, offerings, and initiatives.
- In partnership with the senior leadership team, develop and execute a scalable enterprise approach to leadership development from emerging leaders to senior executives based on defined competencies and leadership behaviors.
- Support and align to all aspects of the enterprise-wide succession planning process to ensure there is a strong pipeline of talent prepared to support the future needs of the business.
- Integrate and expand effective coaching and mentoring opportunities.
- Support and align learning opportunities to career paths and competency models.
- Provide oversight and advocate for the integration of assessments as tools to support learning opportunities and strengthen development programs and initiatives.
- Partner with business, HR, and operations leaders to support comprehensive workforce planning and to ensure learning opportunities and development programs align to needed skills and experiences.
- Lead, partner with and support change management and organization transformation efforts with an emphasis on strengthening culture.
- Stay up to date on professional services industry learning and development trends to ensure our approach remains competitive and attractive to top-tier talent. Routinely network with other industry professionals to identify and understand emerging learning and development strategies that may positively impact our business.
- Lead a dynamic team of learning and development professionals to meet or exceed service levels for the business.
- Monitor and analyze available learning and development capacity and shift resources to address and respond to the needs of the business.
- Develop and maintain individualized development plans for learning and development professionals and identify opportunities for professional and leadership development, experiential learning, and other opportunities to build and grow skills.
- Additional duties as assigned.
- Master’s degree preferred in related field
- Certification preferred
- 10+ years’ advancing experience in a professional services or other knowledge-based industry. Industry specific experience in financial services is preferred. Proven experience building scalable learning programs in a high-growth, complex environment.
- Proven ability to serve as an initiative-taking and collaborative thought partner to a diverse group of stakeholders.
- Strong understanding of modern learning platforms, tools, and technologies.
- Credibility and understanding of talent, learning and organizational development best practices and trends for the professional services industry. Ability to tailor best practice for CBIZ.
- Ability to translate complex ideas into clear, influential communications and to manage multiple projects and/or teams simultaneously while working independently in a demanding environment.
- Commitment to developing and growing a team, and proven ability to manage consultants and external vendors for execution.
- Strong organizational, project management and critical thinking skills. Prior experience collaborating with executive leaders, teams of cross functional employees and multiple partners and stakeholders.
- Proven skill and understanding of change management with the ability to influence stakeholders with competing priorities and differences of opinion towards a common goal and solution, enabling decision-making.
- Bachelor’s degree required;
- 10 years of experience in related field
- 5 years supervisory experience
- Ability to manage deadlines
- Ability to work on multiple assignments and prioritize accurately
- Proficient use of applicable technology
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally (and externally as applicable)
- Proven high level of business integrity, client service and leadership skills
- Must be able to travel based on department needs