About Trilith GuesthouseNestled within the vibrant Town at Trilith, this 192-room boutique Tribute Portfolio hotel is designed not to rest weary travelers, but instead, to awaken the storyteller in all who visit. Opening its doors in early 2024, in Fayetteville, Georgia is a gathering place for artists, storytellers, and makers, surrounded by creativity and the nearby Trilith Studios, one of the largest purpose-built movie studios in North America. Featuring sophisticated accommodations, over 17,000 square feet of meeting space, a chef-driven restaurant, and a European-inspired rooftop bar and lounge, Trilith Guesthouse embraces all who seek to continue the timeless tradition of storytelling, promising an immersive experience like no other.Overview of the roleThe Food & Beverage Manager will be responsible for managing all F&B outlets from the arrival experience to the completion of the guest experience to ensure positive guest retention. Micros and Yelp preferred. Baseline knowledge of wine and spirits is a must. Bar and craft cocktail experience preferable, but not necessary.What you haveMinimum two years in an Assistant Manager or Manager role at fine dining restaurant or hotelA fine dining, wine, and beverage knowledge baseExcellent communications skills, both written and verbal formatsA Servesafe certificate, or you are working on renewing current certificateA strong sense of ownership in everything that you doExperience training and coaching restaurant staffThe ability to work effectively and efficiently while working under pressureHigh school diploma, equivalent degree, or higher requiredWhat you’ll doManage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptionalSupervise daily shift operations working with Restaurant Managers, including assisting servers, server assistants, and hosts on the floor during meal periodsCreate a positive atmosphere for guests by responding to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfactionMaintain accurate payroll for all team members within the department. Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly.Train, motivate, coach, counsel, and discipline all F&B team members according to Mainsail Lodging and Development standards with supervision from Restaurant General ManagerPrepare all F&B team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the General Manager and Human Resources when requiredParticipate in required meetings to include: Departmental, Staff, Manager, and any other meetingsUphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standardsControl costs by conducting daily/monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of serviceOther necessary duties as assigned by reasonably assignedPhysical DemandAbility to sit or stand for extended periods of timeAbility to bend and kneelAbility to communicate clearlyAbility to work long hours as neededAbility to lift, pull 10/25/50 lbs.Mental DemandsMake sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the property, the resort, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high-pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryWe are an equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.Powered by JazzHR
