
Pharmacy Operations Manager - Emanuel Medical Center and Randall Children's Hospital
- Portland, OR
- Permanent
- Full-time
- Bachelor’s degree in Pharmacy required.
- Advanced degree preferred.
- PGY-1, PGY-2 Health-System Admin Residency, or preferred.
- Three year’s work experience related to area of responsibility.
- Supervisory or management experience preferred.
- Decision Making: Makes decisions with significant, broad implications for the management and operations of pharmacy services at a system/site level. Participates in decisions on overall strategy and direction of pharmacy services.
- Problem Solving: Addresses problems that are broad, complex, and abstract, often involving system-wide issues and requiring substantial creativity, resourcefulness, and staff engagement to resolve. Applies critical thinking, change management, negotiation, and diplomacy to develop solutions.
- Independence of Action: Works independently with limited supervision. Establishes priorities, develops plans and allocates resources.
- Written Communication: Communicates complex information effectively in writing to all levels of staff, management, and external customers across functional areas.
- Oral Communication: Communicates complex concepts verbally and addresses sensitive situations, resolves conflicts, negotiates with, motivates, and persuades others.
- Knowledge: with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Experience using daily technology tools (e.g., spreadsheets, etc.)
- Teamwork: Actively engages team in opportunities and decision-making to improve processes and issue resolution. Fosters and leads collaborative teams to drive and achieve business and operational goals.
- Team Building: Supervises and coaches individuals and teams to meet performance expectations.
- Customer Service: Leads initiatives to meet or exceed customer service standards and expectations in assigned area(s) and/or across multiple areas in a timely and respectful manner.
- Leading Change: Leads and conducts projects or process improvement initiatives within the service area. Aligns priorities with system strategic direction.
- Personnel Management: Provides self-directed reflective leadership. Ensures a safe work environment for leadership and staff alike. Follows up on all personnel related issues in a meaningful, just and coaching manner.
- Current Registered Pharmacist License (RPh) for applicable state required.
- Board certification preferred if overseeing a specialized area.