Key Account Specialist (Food Broker)
Affinity Group
- Houston, TX
- Permanent
- Full-time
- Maintains and develops a portfolio of priority and assigned accounts through in-person field and sales calls.
- Stays up-to-date and knowledgeable about the operators in their account segment and acts as a resource and solution provider for their customers.
- Fosters continuous development and growth of priority operator accounts.
- Assists with vendor fairs, distributor sales meetings, food shows and industry trade events.
- Ensures continuous client product knowledge and training.
- Manages sales sample order process.
- Troubleshoots and responds to product complaints.
- Maintains competitive pricing and new/discontinued item information.
- Attends and provides support at manufacturer/distributor training events.
- Works closely with the entire sales force and openly discusses go to market strategies, competitive reconnaissance, successes, and challenges.
- Understands each of the following for their strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products.
- Maintains an up to date profile folder of each customer; utilizes the CRM system weekly to report on sales call activity, updates and follow ups, in addition to customer profile management.
- Participates in visits to key strategic accounts and has a prepared itinerary a week in advance.
- Is able to cook food products and put menu combinations together to aid in the sale process.
- Other duties as assigned.
- Associates or Bachelor’s college degree preferred
- Ability to execute and follow through a sales plan.
- A positive, professional, and proactive attitude.
- Strong communication skills.
- Adept at building trust and credibility
- Planning and organizational skills
- Works well with teams and has strong motivational skills
- Strong problem solving and strategic planning skills
- Using the CRM System daily
- Call Reporting in CRM System
- Must have a valid driver’s license
- This position does not have supervisory responsibilities
- Reports to Territory Sales Director
- Candidate must be able to perform the essential functions of the job.
- Work may be performed in an Affinity Group office or warehouse environment.
- Periodically requires the ability to stand for extended periods of time at trade shows.
- Flexible work hours to accommodate demands of position (some weekends included)
- May require 10-20% overnight travel within territory. May require up to 70% weekly travel within territory.