Juvenile Probation Division Manager (Residential)
Travis County
- Austin, TX
- $70,820-88,525 per year
- Permanent
- Full-time
Our mission is to provide for public safety by effectively addressing the needs of youth, families, and victims of crime. Our dedicated team works daily to assess the needs of those involved in the juvenile justice system by utilizing a comprehensive continuum of care that incorporates direct supervision, educational services, assessments, individual and group therapy, family counseling, and wrap-around and aftercare services. We are dedicated to helping youth reduce their risk of recidivism and increase their chances of becoming productive members of the community.About TCJPD: Our mission is to provide for public safety by effectively addressing the needs of juveniles, families, and the victims of crime. To accomplish this, TCJPD utilizes a comprehensive continuum of care that incorporates victim mediation services; direct supervision, alternative education; substance abuse services; residential, outpatient, and day treatment programs; in-home family counseling; and wrap-around and aftercare services. TCJPD utilizes trauma-informed mental health assessments and psychological evaluations to identify youth in need of specialized services. TCJPD provides onsite services and collaborates with community partners to help ensure that youth and families receive interventions that target their identified treatment needs. Distinguishing CharacteristicsThis is the first in a series of four juvenile probation-related job classifications within the Management job family. This classification is distinguished by the administrative and management duties and responsibilities performed in overseeing the staff and operations of a division under the direction of a division director level position. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.Duties and Responsibilities
- Assists Division Director in planning, managing, organizing, monitoring, and evaluating the staff and overall operations of a division.
- Directs and ensures conformity with State and Federal laws and guidelines, and policies and procedures for the health, safety, and welfare of juveniles.
- Oversees management staff and others, including hiring, training, performance evaluation, disciplinary actions and dismissals, and ensures activities are consistent with goals and objectives. Seeks and creates opportunities for improved performance, learning and development of staff. Identifies and addresses problems or conflicts.
- Plans, organizes, develops, schedules, and implements policies, procedures, goals and objectives of the unit.
- Prepares, receives, and reviews a variety of fiscal, administrative, and statistical reports and interprets findings.
- Evaluates current programs, procedures, and practices on an on-going basis.
- Plans and develops policies, procedures, and programs to enhance efficiency and effectiveness and monitors the unit's workload to ensure that quality services are being provided.
- Assists in the development and implementation of comprehensive strategic plans for the division.
- Provides high-level technical advice, policy interpretation and guidance for application of appropriate procedures to supervisors and other staff.
- Assists in preparation and administration of division budget. Monitors and approves budget
- Represents the department and serves as a liaison for local and statewide committees and task forces, advisory groups and the general public.
- Performs administrative division tasks, as required.
- Provides direct supervision of all clients' daily activities when working in secure facilities, including maintaining accountability of all clients and equipment and ensuring that the environment is safe, clean and secure; ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required; facilitates cognitive skill groups and relaxation training for clients; provides individual and crisis intervention counseling, as required; documents clients' behavior and enters into department computer information system; monitors security and fire alarm systems, including closed circuit monitors; maintains communication with facility posts, maintains communication with other staff to ensure continuity of care; physically restrains aggressive clients using approved protocols, as required; may assist in investigating incidents involving clients.
- May require to periodically supervise a shift in the absence of a supervisor.
- Required to be on-call once a week, per month.
- Periodically prepares and delivers training in a classroom setting.
- Performs other job-related duties as assigned.
- Management and supervisory principles, practices and techniques.
- Policies, procedures, practices and terminology of assigned function.
- Federal, State and Local laws and program requirements.
- Budgetary practices and techniques.
- Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
- Business letter writing, grammar and punctuation, and report preparation.
- May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
- Supervising others, allocating resources and evaluating programs.
- Strategic planning, developing, monitoring and evaluating of programs.
- Leadership and collaboration.
- Problem-solving and decision-making.
- Developing and monitoring program budgets.
- Both verbal and written communication, including presentations.
- Direct, motivate, train, develop and evaluate staff.
- Develop and implement policies and procedures and operational plans or activities.
- Create and recommend program initiatives.
- Gather and evaluate facts to develop individual program planning and appropriate case disposition.
- Serve as technical consultant and liaison.
- Prepare administrative and statistical reports.
- Manage time well, perform multiple tasks and organize diverse activities.
- Prepare correspondence, memorandums and other written materials.
- Deal effectively with mentally ill or emotionally distressed individuals undergoing acute episodes, who may also be hostile and aggressive.
- Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.
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