Full Time Mini-Golf Attendant - The Inn at Canaan

• Greets visitors and provides appropriate services, assistance, and general information.
• Ensures that the miniature golf course area is safe and that patrons are participating in a safe manner in compliance with established rules and regulations.
• Prepares and maintains golf course and restroom facilities by cleaning, sweeping, restocking supplies, collecting and disposing of trash on a continuous basis throughout the shift and after closing as assigned.
• Provides direct supervision of birthday parties, group outings, and other rental functions.
• Answers telephone and provides information regarding facility operations, activities, and functions.
• Plans, creates, and carries out appropriate program activities.
• Arranges supplies and equipment for participants/staff; ensures that equipment and supplies are functioning properly.
• Responds immediately and appropriately to secure safety of patrons in the event of an emergency; follows appropriate emergency practices and procedures.
• Administers first aid if needed.
• Performs related tasks as required.

• General knowledge of functions and activities of the facility.
• General knowledge of safety precautions and procedures relative to the facility.
• General knowledge of customer service standards.
• Skill in the principles and techniques of customer service.
• Skill in interacting with a wide range of customers of diverse ages and backgrounds.
• Ability to physically perform moderate manual work.
• Ability and willingness to work with children and families.
• Ability to react calmly and effectively in emergency situations.
• Ability and willingness to work within the policies and guidelines set by the City.
• Ability to utilize safe practices, follow safety/security procedures, and enforce safety rules and regulations.
• Ability to speak clearly and deal with patrons, staff, and the general public in a positive, courteous, tactful, and professional manner.
• Ability to communicate clearly and effectively, orally and in writing, with a good grasp of the English language.
• Ability to read, understand, follow, and carry out written and oral instructions or directions.
• Ability to read, write, and copy information accurately.
• Ability to add, subtract, multiply, and divide.
• Ability to serve as a model for and promote responsible behavior.
• Ability to contribute to a positive and enjoyable experience for all program participants.
• Ability to work with supervisor and coworkers using teamwork approaches.
• Ability to demonstrate professional work habits including reliability, dependability, punctuality, adaptability, creativity, and enthusiasm for the job.
• Ability to fulfill all duties with ethical conduct, individual initiative, and responsive service.
• Ability to interact professionally and cooperatively and establish and maintain effective working relationships with associates, supervisor, officials, patrons, program participants, the general public, and all those encountered in the course of work.

• While performing the duties of this position, the employee is regularly required to walk, stand, stoop, kneel, crouch, push, pull, bend, and reach with hands and arms.
• Work requires grasping, fingering, repetitive hand movement, and fine coordination in operating a telephone or equipment.
• The employee must regularly lift, carry, and/or move objects or materials weighing up to 25 pounds, and may occasionally lift, carry, and/or move objects or materials weighing up to 60 pounds, in the performance of daily job activities, and may occasionally spend short periods in difficult work positions.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and for conveying detailed or important instructions to others accurately, loudly, or quickly, both in person and by telephone.
• Hearing is required to perceive information at normal spoken word levels, to receive detailed information through oral communications, and/or to make fine distinctions in sound, both in person and by telephone.
• Visual acuity is required for operation of machines and equipment, analyzing written or computer data, visual inspection involving small defects and/or small parts, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

• While performing the duties of this position, the employee works in an outdoor environment subject to seasonal temperatures (sun/heat above 100 degrees for periods of more than one hour), adverse weather conditions, wetness, slippery surfaces, humidity, dust, dirt, fumes, insect bites/stings, garbage, and other dangers and distractions associated with a park setting.
• The employee may be exposed to toxic or caustic chemicals and allergenic substances, as well as blood and body fluids when rendering first aid; the worker may be required to wear specialized personal protective equipment.
• The employee may occasionally work near moving mechanical parts or systems.
• Noise level may be loud in the golf course setting; the worker may have to shout to be heard above the ambient noise level.
• The employee may interact with distressed or upset staff and/or patrons in interpreting and enforcing policies and procedures.

The Inn at Canaan