Customer Service Representative

Sir Speedy, Austin, TX

  • Austin, TX
  • Permanent
  • Full-time
  • 17 days ago
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Benefits/Perks:
  • Initial and ongoing training
  • Competitive compensation
  • Paid holidays and vacation
  • Indoor and comfortable working environment
Company Overview:
A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Austin area is looking for an experienced Customer Service Representative.We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.This is where our Customer Service Team comes in!Job Summary:Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.Responsibility Overview:
  • Provide service to customers in our office, over the telephone, and by email.
  • Help the customer by identifying their requirements and providing the services and products that best meet their needs.
  • Show expertise by communicating with the customer about our products, services, and capabilities.
  • Ensure that all their requirements are met for their unique projects.
Skills we are looking for:
  • A positive, very detail oriented people pleaser
  • A willingness to be proactive and take action
  • Excellent communication skills (verbal & written)
  • Strong computer skills
  • Team player that can work with others to deliver a project on time
Skills desired, but not required:
  • Previous experience in business to business
  • Printing and signage experience
  • Understanding of direct mail and automated marketing
  • Experience with PrintSmith or PrintersPlan

Sir Speedy, Austin, TX