Property Management - Build to Rent Leasing Consultant - Aurora (Creekside)
D.R. Horton
- Aurora, CO
- $30,000-50,000 per year
- Permanent
- Full-time
- Interact with prospective and current residents, communicate the value and overall experience of living at a DHI Communities (DHIC) Build-To-Rent community
- Manage the application process
- Follow-up with prospective and future residents to convey our commitment to service by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew
- Provide consistent service throughout the resident life cycle
- Respond quickly and courteously to resident concerns and questions then take prompt action to solve problems and/or document and escalate resident or other requests as needed
- Manage lease expirations and secure renewals
- Assist with community marketing activities and resident events
- Complete various accounting, financial, administrative reports
- Assure adherence to all government regulations including Fair Housing, ADA, and OSHA
- Enjoy working both individually and in a team environment
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- High school diploma or general education degree (GED)
- Six months to one year of related experience and/or training
- Must be able to work a flexible schedule, which includes shifts during evenings, weekends, and holidays
- Ability to multi-task and prioritize in a very fast-paced, ever growing environment
- Strong interpersonal skills with ability to influence others
- Talent for executing sales skills, including generating sales leads, conducting sales presentations, identifying needs, and closing
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain amenities, and answer questions regarding residency
- Ability to apply common sense understanding to carry out instructions furnished in written and oral form or via DRH applications.
- Proficiency with computer systems, including customer relationship management programs
- Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craig’s List, Google and other search engines, and navigating the internet and websites.
- Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
- Proficiency with MS Office and email
- Experience in sales, leasing, retail or customer service is a plus
- Medical, Vision and Dental
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life Insurance
- Vacation, Sick, Personal Time and Company Holidays