Community Manager - BTR

• Regularly inspects the Community/Communities to ensure company standards are being met; takes appropriate action to establish Community/Communities compliance with safety, industry, and state/city/federal regulations to ensure safe and stable operation of the Community/Communities at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the Community/Communities.
• Work daily with the maintenance team to confirm move-in dates are aligned within the time frame for potential renters.
• Gathers, analyzes, and interprets current market and economic trends that may impact the Community/Communities and implements marketing and leasing strategies to achieve the Community/Communities occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested.
• Develops resident retention by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls to ensure a positive living experience.
• Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines.
• Partners with Regional Manager to create operating income/expense budgets that reflect the owners’ objectives for Community/Communities operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards.
• Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners’ policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly/monthly Community/Communities operational and financial reports to include, but not limited to: petty cash, variance, leasing, renewal, financial.
• Hires, trains, supervises, develops, and mentors Community/Communities staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed.
• Manages on-call responsibilities as needed.
• Other duties as assigned.

• 3-5 years of prior Community management experience
• Ability to work remotely
• Ability to travel via automobile and airplane for company required training/business
• Intermediate MS Office Word/Excel and computer technology skills
• Professional appearance and demeanor
• A positive, motivating, and team- oriented attitude
• Effective communication skills
• Ability to thrive in a fast-paced, competitive environment
• Ability to work with a diverse group of people and customers
• Bachelor’s degree in Business or Management is a plus
• Background in Accounting/Finance CAM/Licensed Community Manager is a plus
• Yardi experience is a plus
• A valid driver’s license may be required

BH Management Services