Housekeeper (Weekend Premium)
Suburban Inns
- Holland, MI
- $17.00 per hour
- Permanent
- Part-time
- Part-time,
- Daytime shifts only, some weekends required (Sat-Sun)
- Our pay starts at $17/hour+, based on experience
- $2 Weekend premium
- Employee and Friends & Family hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules
- Holiday Pay
- 8 hours of paid volunteer time per year
- Advancement opportunities
- Monetary recognition program
- Monetary referral program
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
- Report to work in uniform presented professionally, neat, and clean
- Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
- Anticipate and meet the needs and expectations of our guests, then go one step further
- Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late check outs, etc. are taken care of accordingly
- Stock housekeeping carts with supplies and amenities needed throughout the shift
- Clean rooms according to Suburban Inns and Hilton standards
- Scrub floor, shower, bathtub, sink, and toilet in bathroom
- Remove all used guest amenities, linens, and garbage
- Restock amenities (i.e. coffee, soap, shampoo, etc.)
- Make beds while checking for damaged or stained linen at the same time
- Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.)
- Vacuum entire bedroom and hallway outside the door to the room
- Complete extra tasks assigned (hallways, storage, extra items)
- Return any room service trays to the break room
- Return roll-aways and cribs with fresh linen to the appropriate storage rooms
- Transport all dirty laundry to the laundry room
- Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate
- Inspect rooms for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper
- Report any special room issues (i.e. damage, smoke, pets, etc.) to the Executive or Assistant Executive Housekeeper
- Report all missing or broken items and lost and found items to the Executive or Assistant Executive Housekeeper
- Communicate to the Executive or Assistant Executive Housekeeper when rooms are cleaned
- Ensure that all standards set by Suburban Inns and Hilton are being followed at all times, while also maintaining a minimum of two rooms complete per hour
- Assist in keeping all storage rooms organized
- Maintain a positive attitude throughout the shift, and keep Team Member morale high
- Follow all Suburban Inns Processes
- Exhibit regular and recurrent attendance records
- Other duties as requested by management