Senior Administrative Assistant

Hanover Insurance Group

  • Worcester, MA
  • Permanent
  • Full-time
  • 22 days ago
Our Actuarial & Analytics organization is currently seeking an experienced Sr Administrative Assistant to join the team in Worcester, MA. The Hanover offers a competitive salary and benefits package; opportunities for professional development and advancement; and a supportive and collaborative work environment where people feel accepted and engaged. This is a full time, non-exempt role. The hybrid expectation is a minimum of two days a week in office, preferably Tuesdays and Thursdays.POSITION OVERVIEW:Under general supervision, the Sr Administrative Assistant provides administrative and project support to the Actuarial & Analytics leadership team. The responsibilities are varied and may be confidential or proprietary in nature. The Sr Administrative Assistant would utilize appropriate business software to prepare correspondence, reports, presentations, agendas, minutes, etc. Additionally, the Sr Administrative Assistant would maintain calendars and schedules, arrange business travel, coordinate meetings, and track department expenses such as purchase orders, invoice payments, membership subscriptions, etc.IN THIS ROLE YOU WILL:
  • Perform advanced office functions including, but not limited to, generating standard reports or creating simple ad-hoc reports.
  • Utilize intermediate to advanced level software skills to create presentations, maintain data files, manage and format spreadsheets for basic analysis, and organize workflow through the office.
  • Prepare a variety of business correspondence, reports, confidential documents and related materials with limited direction, and provides advanced word processing support, as well as assembling information such as reports, manuals, agendas, and correspondence.
  • Maintain calendars and appointment schedules as directed, sets up meetings as needed, and coordinate all travel arrangements and/or reservations.
  • Participate and contribute in department meetings as needed, and occasionally cross-departmental or cross-functional meetings.
  • Serve as a team member for department-related projects, and may occasionally lead small or minimally complex projects.
  • Coordinate and complete non-routine procedures, processes and techniques to accomplish assignments.
  • Collaborate with other office staff to accomplish day-to-day work or key initiatives such as Talent Review, calibrations, promotions, etc.
  • Arrange hotel and office seating for high occupancy times
WHAT YOU NEED TO APPLY:
  • Associate degree or equivalent preferred
  • 3-5 years of related experience providing administrative support
  • Advanced knowledge of and proficiency using Microsoft Office products (e.g. Outlook, Word, Excel, and PowerPoint)
  • Ability to work independently under minimal supervision
  • Ability to multi-task and prioritize responsibilities while remaining flexible to best respond to changing and dynamic priorities
  • Demonstrated ability to provide high levels of customer service
  • Demonstrated commitment to attention to detail and accountability of actions
  • Strong and effective oral and written communication skills
  • Able to handle confidential or proprietary information professionally and discretely
  • Requires strong knowledge of the organization’s basic operations and procedures

Hanover Insurance Group