PCA Service Coordinator
Comagine Health
- Remote, OR
- Permanent
- Full-time
- Facilitates timely and appropriate discharges and care transition support services through collaboration with providers, community service agencies, and other stakeholders
- Conduct brief functional needs assessments, develops service plans and provides service coordination
- Provide assistance and support to the Oregon Behavioral Health Support Program and other Comagine Health staff
- Maintain and distribute information about the availability of community resources
- Assist and support Medicaid consumers during the care transition process
- Participate in discharge planning, service coordination, and implementation of the service plan
- Participate in and facilitate consumer and/or provider education
- Coordinates initiatives, tracks, and monitors progress, and sets timelines for delegated assignments
- Coordinates, organizes, and maintains effective filing system and performs complex data entry and data management
- Ensures all records and business sensitive information are developed, distributed, handled, retrieved, and archived
- Develops and maintains documents, reports, templates, etc.
- Receives and processes requests for service from any source (via phone, fax, SFTP or mail) and coordinates with team
- Performs data entry into systems (both external and internal) for requests, services provided, authorizations, etc.
- Knowledge of the State of Oregon: Home and Community Based Services (preferred)
- Strong MS Office Suite proficiency and familiarity with database software programs
- Strong organizational skills
- Excellent oral and written communications skills
- Excellent interpersonal and problem-solving skills
- Ability to organize and coordinate multiple simultaneous tasks in a team environment
- Makes decisions in a timely manner
- Is dedicated to meeting the expectations and requirements of internal and external customers
- Acts with customers in mind
- Bachelor’s degree in a related field; Equivalent combination of education and/or work experience in related field may be substituted
- Qualified Mental Health Associate (QMHA) Certification required
- 2+ years of clinical experience
- 1+ year of care coordination experience (preferred)
- Knowledge of the State of Oregon: Home and Community Based Services (preferred)
- Strong MS Office Suite proficiency and familiarity with database software programs
- Strong organizational skills
- Excellent oral and written communications skills
- Excellent interpersonal and problem-solving skills
- Ability to organize and coordinate multiple simultaneous tasks in a team environment
- Makes decisions in a timely manner
- Is dedicated to meeting the expectations and requirements of internal and external customers
- Acts with customers in mind
- Bachelor’s degree in a related field; Equivalent combination of education and/or work experience in related field may be substituted
- Qualified Mental Health Associate (QMHA) Certification required
- 2+ years of clinical experience
- 1+ year of care coordination experience (preferred)