Office Assistant/ Dispatch

COMPETITIVE PLUMBING & DRAINS INC

  • El Cajon, CA
  • $20.00 per hour
  • Permanent
  • Full-time
  • 1 month ago
Benefits:
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
We are a family-owned plumbing company looking for a dependable and motivated Office Assistant/ Dispatcher to join our team. While prior experience in dispatching or customer service is a plus, we are happy to train the right person. We're looking for someone who is committed to staying with us long-term and becoming a valued member of our close-knit team. If you're ready to grow with a family-oriented company and contribute to our success, we'd love to hear from you!Dispatching:
  • Schedule and send out service calls to our team of plumbers.
  • Keep in touch with technicians to make sure jobs get done on time.
  • Update customers on their service status.
  • Handle urgent calls and prioritize emergencies.
Office Assistance:
  • Answer phone calls professionally.
  • Handle customer questions and solve issues quickly.
  • Keep accurate records of service calls, customer info, and job details.
  • Perform general office tasks and data entry.
Qualifications:
  • High school diploma or equivalent; additional education in plumbing and office administration is a plus.
  • Previous experience in dispatching, customer service, or office administration preferred.
  • Strong organizational skills and ability to multitask effectively.
  • Excellent communication skills, both written and verbal.
  • Proficiency with office software (e.g., Microsoft Office, scheduling software).
  • Ability to stay calm and efficient under pressure.
  • Friendly, professional demeanor and a customer-focused attitude.
What We Offer:
  • Flexible Hours: Start part-time during training and will become full-time.
  • Supportive Environment: Work in a friendly, family-oriented atmosphere.
  • Growth Potential: Opportunities for career advancement within our growing company.
If you think you'd be a good fit, send us your resume and we'll be in touch!

COMPETITIVE PLUMBING & DRAINS INC