Global MarTech Operations Analyst

Qlik

  • Waltham, MA
  • Permanent
  • Full-time
  • 5 days ago
What makes us Qlik?A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.The Global Martech Operations Analyst RoleThe Global MarTech Operations role is a key contributor to the overall lead management process and the management of tech stack utilized by Marketing Operations, Marketing, Demand Centre (BDR) and Sales teams. This role will be working across different business units.We are looking for a tech-savvy, detail-oriented platform specialist to support operational management, automations, adoption and optimizations of our multi-touch, multi-channel sales engagement and events management platforms. Our tech stack includes but not limited to CRM, marketing automations, lead routing and assignment, sales prospecting and engagement, chat engagement, and predictive/scoring/profiling engine. In this role, you will serve as the primary subject matter expert for our sales engagement and events management platforms responsible for platform operations, user support, system integrations, reporting and adoption. You will play a critical role in ensuring our sales and marketing teams have the tools, automation and insights they need to drive engagement, efficiency and results.What makes this role interesting?
  • Be part of the team that effect change in the business resulting in productivity gains and pipeline generation
  • Continuous learning on the technological advancements and the opportunity to apply the fast-evolving AI capabilities in our tech stack and business processes
  • Expand your business network through cross-functional initiatives
Here’s how you’ll be making an impact:Own end-to-end platform administration of our multi-touch, multi-channel sales engagement platform including access control, role-based governance, email compliance and account setup
  • Support the management and governance of events management platform
  • Support the creation of approved assets for sales engagement cadences
  • Manage vendor relationships and product roadmaps
  • Administer telephony systems and phone tree configurations
  • Oversee integrations across relevant technologies ensuring seamless data flow and user experience
  • Build and optimise automations, cadences and workflows to support new use case and scale functionality
  • Maintain internal documentation and manage a centralised resource library
  • Manage technical data syncs and pipeline, including data warehouse integrations for reporting and performance analysis
  • Develop and maintain operational dashboards to monitor usage, effectiveness and KPIs
  • Collaborate with sales enablement and coaches to drive platform adoption and ensure continuous improvement
  • Serve as the first line of support for troubleshooting user issues and coordinating with the vendor when necessary
  • Work with the business to identify areas of optimisations to expand usage and drive adoption of tools
We’re looking for a teammate with:
  • Excellent project management and organizational skills
  • Ability to demonstrate analytical and problem-solving skills
  • Proven ability to prioritize, work independently within a fast-paced environment
  • Self-driven with ability to work independently, but works well as part of a larger group
  • Excellent verbal, written and communication skills
  • Strong attention to detail
  • Experience training users on usage of technologies and generating documentation for process flows
  • Prior experience with sales operations or enablement roles
  • Ability to work cross-functionally between teams (IT, marketing, sales, marketing operations)
  • Strong knowledge of CRM (Salesforce.com preferred)
  • Strong knowledge of Sales Engagement platforms ( Salesloft preferred)
  • Strong knowledge of Events Management platforms
  • Good working knowledge of lead management, inbound and outbound processes
  • Drive to learn and establish self as subject matter expert on multiple marketing technologies
The location for this role is:Boston MA or King of PrussiaApply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!More about Qlik and who we are:Find out more about ‘Life at Qlik’ on social: , , , and , and to see all other opportunities to join us and our values, check out our .What else do we offer?
  • Named in Newsweek’s ‘Americas Greatest Workplaces 2025’:
  • Genuine career progression pathways and mentoring programs
  • Culture of innovation, technology, collaboration, and openness
  • Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in ourThe anticipated base salary range for this role is $82,910.00USD MIN – $105,000.00 USD MAX per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package.For positions in Massachusetts: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s . Qlik may only respond to emails related to accommodation requests.Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

Qlik