LEAD, SUPPORT SERVICES-UTILITY (FULL TIME)
Compass Group
- Milwaukee, WI
- Permanent
- Full-time
- We are hiring immediately for full time LEAD, SUPPORT SERVICES-UTILITY positions.
- Location: Ascension Columbia St. Mary's Milwaukee - 2301 North Lake Dr, Milwaukee, WI 53211 Note: online applications accepted only.
- Schedule: Full time schedule. Monday- Friday, 9:00 AM - 5:30 PM; Rotating weekends and Holidays included. More details upon interview.
- Requirement: Previous floor care/floor machine experience is required.
- Pay Range: $17.00 to $19.00
We asked some of our associates why they love working for Touchpoint. Click to see what they said!We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities.Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?Job SummarySummary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.Essential Duties and Responsibilities:
- Delivers quality customer service to customers by providing one on one attention to the detail.
- Provide assignments and assistance to team members.
- Demonstrate proper use of personal protective equipment in all aspects of job performance.
- Relieve shift supervisor in times of absence.
- Adjust or cover schedules as needed during times of short staffing.
- Ensure that team member maintain set standards by conducting quality assurance surveys.
- Monitor and report any equipment issues or shortages.
- Conduct customer and patient surveys.
- Any other duties as assigned by supervisor or director.
- Interact with patients/customers in an appropriate manner in relation to age based competencies.
- Performs other duties as assigned.
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)