LCM Lead Care Manager
- Laredo, TX
- $14.00 per hour
- Permanent
- Full-time
- Serve as the primary point of contact for new clients needing support services
- Conduct comprehensive assessments to determine eligibility and service needs
- Gather required documentation while maintaining HIPAA compliance
- Partner with ECMs (Enhanced Care Managers)-licensed or medically trained professionals responsible for coordinating care for clients with complex needs such as chronic conditions or behavioral health issues
- Coordinate care planning with other healthcare professionals and housing partners
- Provide basic education around chronic illness management and preventative care
- Empower clients to engage in their care plans effectively
- Manage and track transitions between providers, services, and care settings
- Ensure continuity during discharges and relocations
- Housing Navigation: Help clients search for and secure suitable housing
- Develop individualized housing support plans
- Housing Deposits: Manage logistics and funds for securing housing
- Housing Tenancy & HTSS: Support clients in maintaining long-term housing stability
- Coordinate Respite Services for caregiver relief
- Assist with Nursing Facility Diversions to community settings like RCFEs and ARFs
- Manage Community Transitions for clients moving from skilled nursing to independent living
- Arrange Personal Homemaker Services for daily living support
- Attend community housing meetings and stakeholder events
- Advocate for the needs of vulnerable populations
- Research housing options including Section 8 and 811 Housing Project
- Identify and coordinate financial support and subsidies
- Use EMR (Electronic Medical Records software) to document client records, services, and case notes
- Submit monthly reports and support outcome tracking
- Educate team members about housing programs and client engagement strategies
- Collaborate with ECMs to ensure wraparound care for clients
- Promote access to benefits and services
- Offer in-person and virtual check-ins to support client stability
- Minimum 1 year in healthcare, housing, case management, social work, or public health
- Preferred: experience in project-based housing or low-income support services
- Lived experience in systems of care is highly valued
- Compassionate, client-focused, and culturally competent
- Organized and detail-oriented with strong written/verbal communication
- Comfortable with Microsoft Office Suite
- Independent worker who thrives in a team
- Bilingual Spanish or other language preferred
- MA, CNA, or equivalent education and experience in a healthcare-related field
- Respect confidentiality and privacy of patient care information
- Treat all clients with dignity, respect, and compassion
- Report any allegations of abuse or neglec