Infrastructure & Systems Manager
- Overland Park, KS
- Permanent
- Full-time
As the Infrastructure and Systems Manager, you will be the technical and strategic leader overseeing JEO’s core infrastructure, systems architecture and identity management. This is a hybrid coach-player role: you will mentor and grow the team while remaining technically hands-on to deliver and support projects. The ideal candidate is proactive, collaborative, and future-focused—capable of shifting seamlessly between high-level strategy and detailed execution.
Responsibilities and Duties
Team Leadership & Development
- Mentor, coach, and grow a high-performing infrastructure and systems team
- Support professional development and build succession within the department
- Foster a collaborative, open-minded, and solution-oriented team culture
- Set the strategic direction for JEO’s server, storage, networking, and cloud infrastructure
- Lead modernization initiatives across SD-WAN, virtualization, backup, disaster recovery, and secure internet access through next-generation web gateway solutions
- Lead adoption Microsoft cloud services
- Identify and evaluate emerging technologies to enhance operational performance
- Manage and secure user identity systems including Microsoft Entra (Azure AD), SSO, MFA, and conditional access
- Oversee lifecycle management for user accounts, devices, and access controls
- Ensure stable, secure operation of Office 365, Exchange Online, SharePoint, Teams, and Intune
- Manage M365 solutions deployment to support business operations
- Troubleshoot and resolve issues related to M365 services and applications
- Configure M365 service settings and security features according to organizational requirements
- Oversee Azure AD Groups for security and access management
- Maintain up-to-date M365 licensing and subscriptions
- Monitor platform Compliance Policies via Intune
- Create, maintain, and deploy applications and devices using Autopilot, Intune, and the Company Portal
- Proactively monitor and manage CrowdStrike for cybersecurity
- Stay informed about new technologies in the field to continually improve our systems
- Plan and manage infrastructure-related projects including system upgrades, rollouts, and migrations
- Develop project timelines, resources allocations, and risk mitigation plans
- Collaborate with cross-functional stakeholders to align infrastructure with business needs
- 10+ years of progressive experience in infrastructure, systems, or IT operations
- Deep knowledge of networking, servers, databases, and software solutions in the cloud
- Demonstrated leadership or mentorship experience in an IT team setting
- Expert knowledge of Microsoft 365, Entra/Azure AD, Exchange Online, and Intune
- Hands-on experience with identity management, networking, virtualization, and endpoint management
- Strong troubleshooting, communication, and documentation skills
- Exceptional communication and interpersonal skills for effective teamwork and networking within the organization
- Microsoft 365 Certified: Enterprise Administrator Expert, MCSE, or equivalent
- Experience leading cross-functional infrastructure projects
- Familiarity with SD-WAN, backup systems, virtualization (e.g., Hyper-V, VMware)
- Experience in engineering, AEC, or project-based business environments
- Experience supporting CMMC compliance efforts or working within CMMC-regulated environments
- Direct involvement in acquisition assessments, technology transition planning, or IT integration related to mergers and acquisitions
- Experience managing vendor relationships, strategic partnerships, and technology procurement processes
- Forward-thinking: Seeks long-term solutions aligned with company vision
- Self-directed: Proactive, takes initiative, and owns results
- Project-driven: Thrives in deadline-focused environments and delivers results
- Collaborative: Communicates well and works across teams with empathy and clarity
- Detail-oriented and strategic: Can toggle between vision-setting and tactical execution