Fire Safety & Life Systems Compliance Manager

• Serve as the primary liaison between the Charlotte Convention Center and the Fire Department, Mecklenburg County Code Enforcement, and City DOT to ensure all events meet applicable code compliance requirements.
• Build and maintain positive relationships with local authorities and agencies, facilitating smooth communication and effective problem-solving.

• Client Support through Permitting Process

• Guide and assist Event Management through the required permitting processes with the Fire Department, County Code Enforcement, and City DOT, ensuring timely submissions and approvals for event operations.
• Educate Event Managers on compliance expectations and provide ongoing support throughout the planning process.
• Oversee Floor Plan Submittal and Approval

• Manage the floor plan submittal and approval process, ensuring all layouts meet fire and safety codes.
• Collaborate with Event Managers, show management, and contractors to make necessary adjustments to floor plans, guaranteeing full compliance with regulations.
• Ensure Compliance in Specific Areas

• Work directly with show management and contractors to achieve compliance in specific areas, including:

• Covered exhibit booths and multiple-level booths
• Signage requirements
• Vehicles on display regulations
• On-premises cooking and food preparation regulations
• Use of propane or flammable gases
• Hot work requirements
• Decorative materials compliance
• Stages and grandstands setup
• Power usage and distribution standards
• Monitor Move-in and Set-Up Compliance

• Oversee the move-in process of contractors and exhibitors to ensure adherence to all fire and safety regulations.
• Identify and resolve potential compliance challenges proactively, coordinating with relevant parties as needed.
• Participate in Fire Marshal Walkthroughs

• Participate in Fire Marshal walkthroughs prior to show openings, collaborating with show management and Event Managers to make any requested adjustments for compliance.
• Communicate any required modifications or recommendations to event stakeholders in a timely manner.
• Life Systems Oversight

• Becomes subject matter expert on fire panel system for the facilities
• Responds to any triggers of fire panel system
• Collaborates with Allied Security, JCI (Tyco Simplex) to ensure proper monitoring, event scheduling of taking system offline, and alarm response are taking place.

• Communicates any system changes to CFD immediately
• Communicates any capital improvement needs to building leadership for timely planning
• POC for annual inspections for NASCAR Hall of Fame & Convention Center

• Schedules and executes timely inspections of sprinkler, dry system, fire pump, alarm/strobe, fire extinguishers, and general fire code and reports deficiencies to pertinent departments for appropriate compliance measures.
• Maintains all inspection related documentation and reports back to Charlotte Fire Department.
• Conducts weekly internal fire safety walks ahead of CFD inspections to ensure regular compliance
• Systems Compliance

• Becomes familiar with building decorator guidelines and works with show management to ensure compliance with these expectations

• Floor Marking & Tape
• Creating & Maintaining Exhibit Hall Freight Aisles during load in/out (when applicable)
• Loading Dock Utilization
• Power Connections
• Storage of equipment, forklifts, propane cages, crates, etc.
• Ensures egress routes remain clear from booth placements, equipment

• This job has no budgetary responsibilities.
• This job will have periodic access to confidential data including company records and/or minutes, customer quotes, product costs, and company plans, designs, and/or programs.

• This job has no direct supervisory responsibilities.

• Fire Code and Safety Regulations: Strong understanding of local, state, and national fire codes (NFPA, ICC regulations, local municipal codes), that are event/tradeshow-specific regulations.
• Permitting and Code Enforcement: Familiarity with permitting processes for fire safety, code enforcement, and city transportation, with a focus on navigating the regulatory landscape with the Fire Department, County Code Enforcement, and City DOT.
• Event Safety Standards: Proficiency in event safety practices for trade shows and large-scale events, including specific compliance requirements for multi-level and covered booths, hazardous materials (propane, flammable gases), on-premises cooking, and vehicle displays.
• Emergency Preparedness: Knowledge of crowd management and emergency response protocols, including planning for fire and life safety considerations during high-capacity events.
• Convention Center Operations: General understanding of convention center operations, including familiarity with event setup processes, contractor coordination, and client communications.

• Regulatory Liaison: Strong communication skills to serve as the liaison between the Convention Center and local agencies; ability to interpret and explain regulatory requirements to clients and staff.
• Process Management: Skills in managing permit processes, including organizing necessary documentation and ensuring timely submission and approvals.
• Floor Plan Review: Ability to review and assess floor plans for compliance with fire and safety regulations, and work with clients and contractors to address necessary adjustments.
• Detail Orientation: Meticulous attention to detail when monitoring event setups, conducting safety walkthroughs, and verifying compliance during move-in periods to mitigate potential risks.
• Problem Solving and Decision Making: Effective problem-solving skills to quickly address compliance issues, with the ability to work collaboratively with event management, show contractors, and safety authorities to maintain safety standards.
• Customer Service: Strong interpersonal skills to work with clients in a supportive and educational capacity, ensuring they understand and meet compliance requirements without disrupting event flow.
• Collaboration: Proficiency in working cross-departmentally, especially with event managers and facilities staff, to implement and oversee crowd management and emergency response measures.
• Documentation and Reporting: Skilled in accurate documentation of compliance records, incident reports, and procedural updates, as well as familiarity with software tools used for maintaining records.

• Bachelor's degree (B.A.) or equivalent from four-year college or university in related field on safety regulations, emergency services or code enforcement. Or An associate’s degree in related field, combined with industry experience.
• CMP, CEM or CVP certifications preferred.
• OSHA Safety Certification or Crowd Management training (optional but beneficial).
• Basic working knowledge of Microsoft Outlook, Word, and Excel. Experience with Event Management Software (Momentus) preferred. Two-way radio.

• While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; sit and reach with hands and arms.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The requirements listed are representative of the knowledge, skill and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the role.

• The noise level in the work environment is usually moderate.
• Will require flexible hours to accommodate event move-in days; weekends and evenings will be required depending on event.
• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.
• The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; extreme cold; extreme heat and vibration.

• Education Reimbursement
• 457 Plan
• CRVA University
• Employee 1st Culture
• CORE Values

Charlotte Regional Visitors Authority