Case Manager - Interim Housing
St. Joseph Center
- Los Angeles, CA
- $22.00-22.50 per hour
- Interim
- Full-time
- Provide housing location and problem-solving services.
- Serve as the central point of contact for clients, as they navigate the transition from “person experiencing homelessness” to “tenant living within the community”.
- Develop and maintain strong ties to the community, law enforcement, and other homeless service providers.
- Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to enroll them in permanent housing-related programs.
- Develop and implement a housing stability plan, in collaboration with the client, based on the psychosocial assessment.
- Conduct face-to-face monthly updates to housing stability plan and home visits.
- Assist clients with obtaining employment, and/or establishing benefits, and/or educational opportunities.
- Utilize a harm reduction, client focused and strengths-based model.
- Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation, and prevent relapse risks.
- Build trust and rapport with individuals experiencing homelessness.
- Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
- Link clients to physical health, mental health, and other supportive services.
- Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver's License, Social Security Card)
- Keep highly organized files for each client and enter appropriate data into the region's Homeless Management Information System (HMIS).
- Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.
- Participate in case conferencing meetings and other community meetings.
- Coordinate with other outreach teams in joint outreach efforts.
- Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills and the capability to work in a fast-paced environment.
- Strong knowledge of homeless services and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
- Ability to work effectively under time constraints, prioritize work, multi-task, adapt to changing work demands, and problem-solve complex structural and systems issues.
- A bilingual background is a plus.
- The position requires an ability to work flexible hours including some early mornings and evenings.
- Two years' experience providing services to highly vulnerable populations.
- Bachelor's degree from an accredited college or university in Psychology, Social Work, Human Services or a related field.
- This position has no direct supervisory responsibilities.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to use widely supported internet browsers.
- Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
- Valid automobile liability insurance.
- To and from the work site and to other appointments as needed.