
Director
- Wichita, KS
- Permanent
- Full-time
- Provide leadership and direction for multiple laboratories within the region, ensuring consistency in operational performance, quality standards, and patient care.
- Track key performance indicators (KPIs) across labs to monitor performance and use metrics to make data-driven decisions for continuous improvement.
- Ensure the lab operates efficiently, with a focus on optimizing workflows, reducing errors, and improving turnaround times without compromising quality.
- Foster a collaborative environment between labs within the region, ensuring shared best practices, knowledge, and resources across locations.
- Provide regular updates to hospital or organizational leadership about laboratory performance.
- Build and maintain relationships with hospital and client administrators, clinicians, and hospital department staff.
- Work closely with clinical teams and other departments ensuring effective communication and collaboration.
- Ensure that all laboratories maintain the highest standards of clinical accuracy, reliability, and quality through routine quality control processes.
- Ensure that all tests, instruments, and methods are properly validated or verified before use.
- Oversee the maintenance and calibration of laboratory equipment.
- Ensure the labs comply with all applicable local, state, and federal regulatory standards (e.g., CLIA, CAP, FDA, TJC, etc.).
- Prepare all labs in the region for external inspections, audits, and accreditation reviews. Implement timely, robust corrective actions if issues are identified.
- Ensure all laboratory locations have adequate staffing, and resources are allocated efficiently.
- Manage turnover, recruitment, retention, OT, and contingent labor.
- Evaluate current and future staffing needs with all labs including anticipating turnover, forecasting gaps, and verifying replacement needs.
- Cultivate a strong leadership pipeline within the region by mentoring and developing current managers and supervisors to take on greater responsibilities.
- Address significant operational issues in the laboratory quickly, effectively, and with a sense of urgency.
- Other duties as assigned
- Bachelor's degree in Biology, Chemistry, Medical Technology or a related life science
- Minimum 10 years of clinical laboratory experience
- Minimum 5 years of clinical laboratory experience within a management role
- ASCP, AMT, or any other relevant laboratory certifications are preferred
- Prior experience in a high volume, large hospital environment
- Previous experience managing multiple locations is highly preferred
- Strong working knowledge of expense control
- Ability to communicate with a heavy customer focus when working with client leadership
- Strong working knowledge of CLIA, CAP and relevant state regulations and quality systems
- Strong analytical and data interpretation capabilities
- Ability to problem solve and provide solutions under minimal supervision
- Proficient with Laboratory Information Systems and Microsoft Office
- Strong communication skills; both written and verbal
- High level of attention to detail with strong organizational skills
- Prior Project Management experience is preferred
- Ability to translate regulatory, business environment and technical understanding to action plans and create resolutions.
- Excellent organizational, communication and interpersonal skills.
- Strong computer literacy required.