Retail Lending QC & Appraisal Review Supervisor

First Financial Bank

  • Cheviot, OH
  • Permanent
  • Full-time
  • 16 days ago
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!If you are interested and qualified for this role, we invite you to apply.The Retail Lending QC & Appraisal Supervisor is responsible for supervising retail lending quality control for the Mortgage, Consumer and Small Business LOB’s. This includes daily oversight of loan file reviews performed by internal QC specialists, including but not limited to prefund, early payment default, and denied post close reviews. It also includes residential appraisal reviews performed by internal reviewers. The position will also assist with performing QC and appraisal reviews in addition to the internal team.Essential Functions/Responsibilities
  • Manage appraisal review pipeline and ensure turn time is being maintained and quality of appraisal review
  • Ensure quality control reviews are conducted in accordance with established policy and procedures
  • Identify and communicate the cause and source of recurring loan defects with the objective of eliminating or reducing errors through process improvement or additional training
  • Ensure the written quality control plan that establishes the standards for quality with processes for achieving those standards is maintained with necessary updates.
  • Provide effective and timely reporting to provide feedback to managers on the quality of the loan origination process helping to identify areas of concern and opportunities to improve loan quality and efficiency
  • Ensure timely responses to file requests from Fannie, Freddie, FHLB, VA, FHA, and mortgage insurance companies
  • Ensure various reviews are completed timely including (but not limited to) NMLS testing, OFAC reviews, LDP/GSA checks, and SOX testing recertifications to investors, reconsideration of value qc audit, responses to internal/external audit requests, etc.
  • Process repurchase requests and appeals as received from agencies and investors
  • Maintain Appraisal Review Procedure, Checklists, Appraisal Management procedure with necessary updates.
  • Ensure associates are receiving ongoing coaching and training as regulatory changes emerge
  • Maintain high associate engagement and foster team collaborative culture
  • Other tasks may be assigned to support the overall governance framework for the Retail Lending line of business
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
  • Bachelor’s Degree in related field or equivalent experience
  • 3-5 years of financial services industry
  • Ability to read, analyze and comment on residential property appraisals with respect to FHA, VA, USPAP and FIRREA guidelines
  • Knowledgeable of FHA, VA, FHLB, FHLMC, FNMA, USPAP & FIRREA Regulations, Interagency Regulatory guidelines, investor requirements, and bank’s Credit Policy, keeping apprised of the same
  • Ability to read, analyze, understand and comment on appraisals and evaluations related to residential properties
  • Critical thinking and collaboration skills required
  • Must be analytical and possess the ability to interpret and apply policies and regulations across a large, complex business.
  • Ability to effectively manage time.
  • Independent and highly self-motivated.
  • Ability to communicate effectively.
  • Strong PC skills including Microsoft Office (Word, Excel, Access, PowerPoint)
Preferred Knowledge and SkillsLevel of Complexity and Scope
  • Ability to effectively communicate moderately complex concepts
Degree of Independence and Decision-Making
  • Works with limited supervision
Required Supervisory Responsibilities
  • Supervises team of QC specialists and appraisal reviewers
Physical Requirements
  • Must be able to remain in a stationary position for 50% of the time
  • Operates a computer 75% of the time
Compliance StatementThe associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.Development and TrainingBenefitsWe have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our .Incentive EligibilityAll roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.We are an E-Verify Employer.

First Financial Bank