Clinical Liaison Representative, Per Diem
Spaulding Rehabilitation Network
- Brighton, MA
- Permanent
- Full-time
- Referral process is coordinated and managed to ensure a smooth transition of patients to SRN or PHH in accordance with the liaison process and established timeframes.
- Patient assessment information is obtained from a variety of sources and data is transmitted in appropriate systems (4Next/Rehab Checklist/Epic/Allscripts/naviHealth).
- Collaborative relationships are developed and maintained with internal and external staff to ensure customer satisfaction.
- Referral source relationships are nurtured to ensure and maintain customer satisfaction.
- Challenging transfers are supported using SRN/PHH clinical and supervisory resources.
- Patients are accepted, confirmed, and qualified as described in the liaison process.
- Admissions adhere to SRN/PHH criteria.
- Discharge plan alternatives are considered to determine the appropriate plan to meet the patients’ needs.
- Current license in Massachusetts as RN, PT, OT, SLP
- Knowledge of IRF LTAC, SNF and/or Home Care preferred
- Excellent computer skills with working knowledge of Microsoft Office Suite, and the ability to learn other software applications. Knowledge of Epic is helpful.
- Broad knowledge of various insurances and government reimbursements.
- Strong written, verbal and electronic communications skills
- Highly developed interpersonal and relationship-building skills, working with a diverse population.
- Must be able to organize and prioritize effectively while working independently and adapting to changing conditions.
- Effectively solve problems while meeting demands of all parties.
- Be comfortable, enjoy working in fast paced environment
- Be able to make appropriate clinical decision based on information provided independently